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JOY Reviews

https://www.joythestore.com
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ratings over the past year

JOY is no longer an active Feefo customer
Displaying all 10,690 reviews
Trusted Customer
5 years ago
Date of purchase: 09/01/2020
The service was quick and the package was good.
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JOY
5 years ago
Thank you for the fabulous review! JOY x
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Tiffany
Christchurch, New Zealand
5 years ago
Date of purchase: 07/01/2020
What Tiffany said about JOY:
Perfect!
My dresses are perfect, just like the website pictures and an amazing fit. I can’t believe how quickly I received my products here in New Zealand!
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JOY
5 years ago
I am so glad you are so pleased with the products you received. Thank you for the lovely feedback! JOY x
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Dawnette Gayle
5 years ago
Date of purchase: 05/01/2020
What Dawnette Gayle said about JOY:
Great
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Trusted Customer
5 years ago
Date of purchase: 02/01/2020
They sent the goods I ordered to the pick-up shop I requested.
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JOY
5 years ago
Thanks for the great review! Much appreciated- have a lovely day :) JOY x
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Brian Dunbar
5 years ago
Date of purchase: 04/01/2020
What Brian Dunbar said about JOY:
Who can we trust?
Advertised as reduced from £80 to £30 the sweater was attractive. Received in good time. When unpacked, I found a ‘genuine’ , not reduced price label giving the value as £20. What would cross your...

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JOY
5 years ago
Hello, Thank you for leaving us the review- as we said via email, we are really sorry about this mistake. We must have accidentally forgotten to update the price again on the website even though we did on the product itself. If this happens to anyone we will immediately refund the difference. Again, we are sorry that this has happened. The eCommerce team has since updated the price online. We aim to be fair and just company but sometimes accidents happen but we will always take responsibility and correct them. JOY x
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Peter Dixon
5 years ago
Date of purchase: 03/01/2020
What Peter Dixon said about JOY:
Arrived really quickly
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JOY
5 years ago
Hello,Thanks for the fab review! I hope you had a great weekend :) JOY x
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sheila robertson
5 years ago
Date of purchase: 01/01/2020
What sheila robertson said about JOY:
I would be happy to order from Joy again.
The coat I ordered was of excellent quality but the colour and length were not suitable for me. I returned it and received my money back the next day. I was very impressed.
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JOY
5 years ago
Thank you for the great review! I hope you're having a good day!JOY x
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Trusted Customer
5 years ago
Date of purchase: 01/01/2020
Perfect
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Trusted Customer
5 years ago
Date of purchase: 29/12/2019
Prompt and efficient service. Very pleased.
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JOY
5 years ago
Thank you for the great review!I hope you have a good day and a fab weekend :) JOY x
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Trusted Customer
5 years ago
Date of purchase: 29/12/2019
Mixed review
My first experience with Joy was a mixed one. I ordered some sale items which were delivered promptly and that I am very happy with. Good quality, value and accurate sizing. However, upon checking my...

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JOY
5 years ago
Hi,Thank you for your feedback. We have now since got a voicemail system for future issues. I am glad this issue was dealt with so promptly. Over the Christmas/NYE period we have had some time off explaining the lack of response- I am so sorry about this! I hope you're having a lovely 2020 so far :) JOY x
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About JOY
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts. Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
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02070911850
10-11 Bishop's Terrace, London, Greater London, SE11 4UE, United Kingdom
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About JOY
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts. Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.