Driver & courier excellent could not be more helpful. Hotel was adequate but catering chaotic although food was very nice. Due to someone not turning the hot plates on we did not get our cooked...
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Value for Money : Excellent
Itinerary : Good
Driver : Exceptional
Courier : Exceptional
Coach : Exceptional
Hotel : Good
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
2 days ago
Thank you for your feedback. We're pleased to hear that Dave and George provided excellent service and were so helpful throughout the holiday. We're sorry for the issues experienced with the hotel catering and porterage arrangements, and your comments will be shared with the relevant teams. We appreciate your understanding and hope to welcome you again in the future.
A luxury coach was not available and no hot water for drinks. The driver and courier were excellent.
Value for Money : Excellent
Itinerary : Excellent
Driver : Exceptional
Courier : Exceptional
Coach : Good
Hotel : Exceptional
Coach Cleanliness : Excellent
Ellie
Johnsons Coaches
2 days ago
Thank you for your feedback. We're sorry that the coach facilities did not meet expectations. We're pleased to hear that the driver and courier provided excellent service, and we’ll be sure to pass on your kind words.
Feeder driver announced his arrival to the whole road with VERY loud indian music playing at 7.30 in the morning. my neighbours were not happy.
Hotel was very nice and staff were lovely all very...
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Value for Money : Good
Itinerary : Good
Driver : Good
Courier : Excellent
Coach : Exceptional
Hotel : Excellent
Coach Cleanliness : Excellent
Ellie
Johnsons Coaches
2 days ago
Thank you for your feedback. We're pleased to hear you enjoyed the hotel and found the staff helpful. We're sorry for the issues you experienced with the feeder service, room noise, dining options and itinerary, and we appreciate you sharing these comments. Your feedback will be reviewed with the relevant teams to help improve future holidays.
Lovely hotel overlooking the Rhine. Excellent driver Tracey and friendly courier Jackie. Overall ‘good’ 4 stars - which will become ‘excellent’ when the review appears on the website. Tracey is...
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Value for Money : Excellent
Itinerary : Excellent
Driver : Exceptional
Courier : Excellent
Coach : Exceptional
Hotel : Exceptional
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
2 days ago
Thank you for your lovely feedback. We're delighted you enjoyed the hotel and the beautiful Rhine Valley views. We're especially pleased to hear your kind words about Tracey and Jackie, and we’ll be sure to pass on your praise to them. We appreciate your support and look forward to welcoming you again.
First time with Johnson’s. We booked this holiday for the extra legroom and comfort on the long journey to Scotland. The coach was a substitute coach as “ Johnson coach had a fault” There was no...
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Value for Money : Good
Itinerary : Good
Driver : Excellent
Courier : Good
Coach : Substandard
Hotel : Excellent
Coach Cleanliness : Excellent
Ellie
Johnsons Coaches
2 days ago
Thank you for your detailed feedback. We're sorry that some aspects of your holiday did not meet the standards you expected, particularly regarding the replacement coach and itinerary changes. We appreciate your comments and will review these with the relevant teams.
Hotel the best I’ve stayed in on a Johnson’s break, very comfortable and attentive staff. Sue the courier friendly and informative.Mo the driver was amazing, there were a lot of difficult roads and...
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Value for Money : Exceptional
Itinerary : Good
Driver : Exceptional
Courier : Exceptional
Coach : Exceptional
Hotel : Exceptional
Coach Cleanliness : Exceptional
Ellie
Johnsons Coaches
2 days ago
Thank you for your lovely feedback. We're delighted to hear you enjoyed the hotel, and that Sue and Mo helped make your holiday so enjoyable. We’ll be sure to pass on your kind words to them. We also appreciate your comments regarding the itinerary and will take these into consideration when planning future breaks.
Satisfied apart from the outing to Castletown where there is little to do especially if you have difficulty in walking
Value for Money : Excellent
Itinerary : Good
Driver : Exceptional
Courier : Excellent
Coach : Excellent
Hotel : Exceptional
Coach Cleanliness : Excellent
Ellie
Johnsons Coaches
2 days ago
Thank you for your feedback. We're pleased to hear you were satisfied with your holiday overall. We appreciate your comments regarding the visit to Castletown and will take these into consideration when reviewing future itineraries.
The only comment about the hotel was the wine being expensive £ 39 for the cheapest bottle seemed excessive . Otherwise staff were efficient and friendly Lovely hotel in a beautiful setting with...
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Value for Money : Exceptional
Itinerary : Excellent
Driver : Exceptional
Courier : Exceptional
Coach : Exceptional
Hotel : Exceptional
Coach Cleanliness : Good
Ellie
Johnsons Coaches
2 days ago
Thank you for your lovely feedback. We're delighted to hear you enjoyed the hotel, itinerary and beautiful setting. We're especially pleased that our driver and courier helped make your break so enjoyable, and we’ll be sure to pass on your kind words. We appreciate your comments regarding the wine prices, timings and time spent in Padstow, and these will be taken into consideration when planning future holidays.
Disappointed not to have had the luxury coach, there was no hot water available in either direction and therefore no hot drinks. The hotel was not excellent and Phil the driver and Des the courier...
Johnsons Coaches is a multiple award winning operator based just outside Birmingham in the West Midlands. We offer specialist coach hire, holidays, day trips, bus services and plenty more.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Johnsons Coaches is a multiple award winning operator based just outside Birmingham in the West Midlands. We offer specialist coach hire, holidays, day trips, bus services and plenty more.