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Johnsons Coaches Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 30,170 reviews

David Walker

Feefo Verified

GBR

8 days ago

Great Little Trains of Snowdonia

More reviews of this product (8,591)View product website

This form of report fails to convey detail . Hotel was quite good but low level bath rails are inadequate and unsafe, and non slip bath mats should be automatic. Courier good with drinks and did his...

Value for Money : Excellent

Itinerary : Excellent

Driver : Exceptional

Courier : Good

Coach : Excellent

Hotel : Excellent

Coach Cleanliness : Exceptional

Date of purchase: 19/07/2026

Trusted Customer

Feefo Verified

8 days ago

Great Little Trains of Snowdonia

More reviews of this product (8,591)View product website

The whole reason for the trip for us was to travel to the top of Snowdonia. To find out very late that this part of the trip had been cancelled made the whole thing a bit pointless. Added to which I...

Value for Money : Good

Itinerary : Good

Driver : Exceptional

Courier : Exceptional

Coach : Excellent

Hotel : Exceptional

Coach Cleanliness : Excellent

Date of purchase: 19/07/2026

Roger Hance

Feefo Verified

AUT

8 days ago

Transalpine Treasures & Swiss Glacier Express

More reviews of this product (631)View product website

Problem was that coach had dodgy toilet .This broke down frequently on way home ! Perhaps another day to might be on the cards in future as we had to get up early in morning some times ,with a...

Value for Money : Excellent

Itinerary : Excellent

Driver : Exceptional

Courier : Exceptional

Coach : Excellent

Hotel : Good

Coach Cleanliness : Excellent

Date of purchase: 13/07/2026

Valerie Lloyd

Feefo Verified

8 days ago

Great Little Trains of Snowdonia

More reviews of this product (8,591)View product website

I was really impressed with the driver and courier, as they did their best to make the trip an enjoyable experience. The coach driver was excellent at his job and the courier was very knowledgeable...

Value for Money : Excellent

Itinerary : Good

Driver : Exceptional

Courier : Exceptional

Coach : Exceptional

Hotel : Excellent

Coach Cleanliness : Exceptional

Date of purchase: 19/07/2026

Trusted Customer

Feefo Verified

8 days ago

Great Little Trains of Snowdonia

More reviews of this product (8,591)View product website

1. I am fit so I could manage a tiny bathroom where, because of a rigid shower screen, the only way the bath taps or shower could be turned on was by actually climbing in the bath! 2. Lewis is a...

Value for Money : Excellent

Driver : Exceptional

Courier : Excellent

Coach : Excellent

Coach Cleanliness : Exceptional

Date of purchase: 19/07/2026

Frank Gould

Feefo Verified

GBR

8 days ago

Great Little Trains of Snowdonia

More reviews of this product (8,591)View product website

The reason we chose this tour was to go up Snowden. However this part was cancelled at the last minute, five days before the start of the tour. Very poor trip to cover the cancelation . Very annoyed...

Value for Money : Substandard

Itinerary : Good

Driver : Exceptional

Courier : Good

Coach : Poor

Hotel : Exceptional

Coach Cleanliness : Exceptional

Date of purchase: 19/07/2026

Judith Sheepy

Feefo Verified

11 days ago

Delightful North Devon

More reviews of this product (8,591)View product website

Hotel room at front and very noisy from traffic and groundwork’s on the other side of the road where builders were. Otherwise hotel staff very polite and friendly and the food was good Room 101...

Value for Money : Exceptional

Itinerary : Excellent

Driver : Exceptional

Courier : Exceptional

Coach : Exceptional

Hotel : Good

Coach Cleanliness : Exceptional

Ellie

Johnsons Coaches

8 days ago

Thank you for your feedback. We’re pleased to hear you enjoyed the food, the service from the hotel staff, and that Sue and Tim helped make your trip a positive experience. We’re sorry to hear that the noise affected your stay and appreciate you highlighting the issue with the room location. We’ll pass your comments on to the relevant teams for consideration. We hope to welcome you on another Johnsons holiday soon. 😊

Judith Sheepy

8 days ago

Have already added additional comments

Date of purchase: 12/07/2026

Pauline Moore

Feefo Verified

11 days ago

Exmouth Express

More reviews of this product (5,380)View product website

A lovely day at Exmouth. It would be nice if Johnsons ran seaside excursions during the early Autumn.

Value for Money : Exceptional

Driver : Exceptional

Coach : Exceptional

Coach Cleanliness : Exceptional

Ellie

Johnsons Coaches

8 days ago

Thank you for your lovely feedback. We’re delighted to hear you enjoyed your day in Exmouth. We appreciate your suggestion regarding early autumn seaside excursions and will certainly take this on board when planning future trips. We hope to welcome you again soon. 😊

Date of purchase: 19/07/2026

Trusted Customer

Feefo Verified

9 days ago

Historic York City Break

More reviews of this product (8,591)View product website

Tremendous Hotel and food excellent but dining arrangements not good (trestle tables of eight people and noisy ). Area covered on Monday too extensive - more "stop time" would have been...

Itinerary : Excellent

Driver : Exceptional

Courier : Excellent

Coach : Good

Hotel : Exceptional

Coach Cleanliness : Excellent

Ellie

Johnsons Coaches

8 days ago

Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed the hotel, food, and your free day exploring the city. We appreciate your comments regarding the dining arrangements, itinerary pace, and return journey, and we'll take these points on board when planning future tours. We hope to welcome you back again soon. 😊

Date of purchase: 12/07/2026

Trusted Customer

Feefo Verified

9 days ago

Executive

More reviews of this product (557)View product website

Value for Money : Exceptional

Booking Process : Exceptional

Driver Safety Announcement : Exceptional

Driver : Exceptional

Coach Cleanliness : Exceptional

Tiphaine Cardot

Johnsons Coaches

2 days ago

Good afternoon, Thank you for your feedback, we are delighted to see you had a lovely trip with us. We are looking forward to seeing you again in a not too distant future! Kind regards Tiphaine

Date of purchase: 19/07/2026

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