Dear customer,
Thank you for your review.
We are sorry to hear that your necklace broke just after one wear. This is not the quality that we strive for, and we will make sure to pass this on to our team to prevent such situations in the future. Please know that our jewelley is covered by 6-months warranty, therefore we encourage you to get in touch with our help team on 0800 330 8000, so that they can arrange a refund or a replacement for you.
We are sorry for the inconvenience caused.
Kind regards,Gemporia