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We would like to speak to you to see what we can do to improve our service for you however we have been unable to speak to you. As soon as it is convenient for you please call our help team on 0800 6444 655.
Trish - Help Team
www.gemporia.com
Only problem I have is ordering on the web when it is the evening show. I always have to call as it says the items are "currently unavailable" on the web.
jewellry maker is the best show on this planet.The products are out of this world and when the tv presenter says the gem stones are real they are keep up the good work.
Have not had any problems. Shipping could be faster.
Jewellery Maker
JewelleryMaker
12 years ago
Further to our recent conversation, we do apologise that you had an issue with your headpins. You can send faulty items back that are within our 6 month warranty and we will replace, where possible, or refund the product.
Jack - Help Team
www.gemporia.com
The call centre are always very friendly and helpful. The only slight issue is with the new message when you call up - the old one was better as because every time the new message stops the music to...
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website