Prompt responses to any query and friendly advice and willingness to help.
Gina Stabler
Jerseytravel
5 years ago
Thank you for your kind feedback we are glad you enjoyed your time in Jersey.
Product reviews
Date of purchase: 14/09/2021
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Mr M Obrien
5 years ago
What Mr M Obrien said about Jerseytravel:
Good Hotel flights all ok however I needed to contact Jersey travel this took several attempts once contacted the service was fine
Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback, I apologise if contacting us was difficult at some stages, with the constant travel disruptions and Covid questions our team are inundated with calls on a daily basis. we hope you had a great stay in Jersey and we look forward to welcoming you back on a future trip.
Easy to book all in one holiday and our agent was quickly able to change dates when Condor cancelled our ferry.
Gina Stabler
Jerseytravel
5 years ago
Thank you for your comments, we are glad you had a great time in Jersey and our team could assist when Condor cancelled or re-scheduled the ferry crossing. We hope to welcome you back to the Channel Islands on a future occasion.
The actual stay in Jersey was very good, but the actual travel experience was poor.
Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback, we are sorry you had a bad travel experience over to Jersey, I can see you only booked the accommodation element with Jersey Travel. We hope in the future to welcome you back to Jersey and if you ever need assistance with the travel element of your trip, speak with our team who will gladly assist and book everything for you!
I had to ring Emergency number as Agency closed. They rang me straight back and managed to sort out my problem. Again I nearly missed the ferry going and Jersey Travel contacted the Ferry Line and...
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Gina Stabler
Jerseytravel
5 years ago
Thank you for your kind words, we are glad we could assist with your holiday to Jersey, please do not hesitate to contact us if you ever wish to visit the island again!
Product reviews
Date of purchase: 11/09/2021
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Trusted Customer
5 years ago
Effective and efficient service
Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback, we are glad you enjoyed your trip to Jersey
Excellent service at all times throughout the Covid situation. We have been back a few days now and the holiday and arrangements all went perfectly. Our room at the Radisson Blu in St Helier...
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Gina Stabler
Jerseytravel
5 years ago
Thank you very much for your lovely feedback, we are glad you enjoyed your time in Jersey and your stay at Radisson Blu, St. Helier. Perfect time to visit with the International Air Display taking place!
Product reviews
Date of purchase: 11/09/2021
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Mr S Gammell
5 years ago
What Mr S Gammell said about Jerseytravel:
Very responsive and helpful. Thank you.
Gina Stabler
Jerseytravel
5 years ago
Thank you very much for your feedback, we look forward to welcoming you back to Jersey in the near future.
Katherine at JerseyTravel.com was very helpful when I booked our break, and also when I queried the entry requirements into Jersey, plus she even downloaded our boarding passes as I was unable to...
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Gina Stabler
Jerseytravel
5 years ago
Thank you for your kind words, I will pass your praises onto Catherine in our customer service team and we look forward to welcoming you back to Jersey in the near future.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
