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Displaying all 4,734 reviews
MW
Mr R Wilson
Peterborough
5 years ago
What Mr R Wilson said about Jerseytravel:
Most things were fine but we had a poor experience re booked airport transfers. Holiday originally booked for 2020 then transferred to 2021 when apparently the transfers were overlooked by Jersey...
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Gina Stabler
Jerseytravel
5 years ago
Thank you vey much for your feedback, I understand the transfer issue has now been sorted with our customer service manager and monies paid have been refunded to you. we hope to welcome you back to Jersey on another break away!
Ferry was over 2 hours late and past dinner time. Joseph of Runnymede still managed to serve us a 3 course meal. All breakfasts were well prepared. All dinners were well presented, tasty and...
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Gina Stabler
Jerseytravel
5 years ago
Thank you very much for your comments we are glad after your delayed journey the hotel were great at providing you an evening meal on arrival. I will pass your comments on regarding the mattress and door returns. We hope that you book again at JerseyTravel for a future holiday!
Product reviews
Date of purchase: 04/10/2021
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MW
Mrs S Weir
Hitchin
5 years ago
What Mrs S Weir said about Jerseytravel:
Did booking online but they were very helpful when I called with a query.
Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback we are glad you had a nice time in Jersey
The pre departure was excellent and this was important with the diverse regulations resulting in Covid
Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback, we are glad you received all the information required to get you away with no problems, we look forward to welcoming you back to Jersey on a future holiday.
We booked a transfer with the holiday. We had no information about pick up times etc. The hotel receptionist had to sort this out for us. As it was bought as part of the package I feel it should...
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Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback, we are glad you had a great time in Jersey. All the transfer information would of been emailed to you in your pre-departure information email prior to your arrival into Jersey. I apologise if this information didn't get through and I am glad the hotel reception team made a call to chase this information on your behalf. We look forward to welcoming you back to Jersey on another trip
Excellent service. Only easyJet were poor on outward trip. They herded us in a bus packed in like cattle to get to the plane. The guy kept shouting move in make room. It was a disgrace given COVID...
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Gina Stabler
Jerseytravel
5 years ago
Thank you very much for your feedback, we are glad that JerseyTravel and the hotel gave you a warm welcome. We hope that your flight comments wont distract you from visiting Jersey again - Many Thanks JerseyTravel
All arrangements worked very well. We were always advised of any variations and most importantly they were ready and able to answer queries which for a couple in their eighties which my wife and I...
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Gina Stabler
Jerseytravel
5 years ago
Thank you very much for your kind words and lovely feedback. I will pass your comments on to our customer service team along with the hotel. We hope to welcome you back to Jersey on a future holiday.
Product reviews
Date of purchase: 29/09/2021
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MB
Mr D Ball
5 years ago
What Mr D Ball said about Jerseytravel:
It was a fantastic trip and very much enjoyed.
One gripe was the Raddusson Blu hotel had staffing issues meaning housekeeping did not occur on a daily basis and we were unable to book the Hotel...
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Gina Stabler
Jerseytravel
5 years ago
Thank you for your feedback, we are glad overall you had a great trip to Jersey, we will pass your comments on to the hotel for them to have on file, we hope to welcome you back to Jersey on another occasion.
Product reviews
Date of purchase: 11/09/2021
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MA
Mr C Ainley
5 years ago
What Mr C Ainley said about Jerseytravel:
E XCELLENT AND CAREFUL SERVICE AT ALL TIMES
Gina Stabler
Jerseytravel
5 years ago
Thank you very much for your feedback we hope you visit the Channel Islands in the near future
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
