Excellent weeks holiday and no complaints regarding Jersey travel. The Hotel was excellent in every way which we made the hotel aware of in their questionnaire. We would certainly have no hesitation...
The booking and confirmation were efficient and the service friendly. All the arrangements ran smoothly and there were not glitches. Overall I was impressed with the service and efficiency.
It was OK but the other members of our party who booked through Preston Travel seemed to be better informed about some things. For example we didn't know that our hold baggage was free on the...
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JerseyTravel.com
Jerseytravel
17 years ago
Thank you for submitting your comments to which I would like to reply. Firstly the information that we send out with your ticketing details clearly defines the baggage allowance for both hold and cabin baggage at 20kgs and 10kgs respectively.
The rooms at the Norfolk Lodge are allocated by the Manager 3 days priorto arrival. Rooms are allocated according to special requests ie low floor etc but the Hotel assures us that no preference is given to any particular operator or indeed their direct bookings.
P CORNICK
Customer Services Manager
Product reviews
Date of purchase: 04/06/2009
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Trusted Customer
17 years ago
extremely efficient Our booking was handled very well and also car hire
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
