excellient to deal with
Eurocar not happy with hired us a sat nav with a software problem refused a refund would never use them again not very helpful please bear this in mind for us
I would have liked a paid receipt from the company once I had paid the invoice in full .
I would have liked Jersey.com to have told me what time my transfer from the hotel would be rather than me...
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JerseyTravel.com
Jerseytravel
16 years ago
Thank yiu for taking time to complete the feedback request. We are constantly striving to maintain our high standard of customer service and are disappointed to learn that you found certain aspects to be unsatisfactory. In order to reduce the amount of paper used we do not as a matter of course send out confirmation of payment unless specifically requested, this is stated on our confirmation invoice. The confirmation that you received by e-mail has a limk to print the travel information page, this would have provided all the deatils needed for transfer pick up times. If it is not possible for you to print this information it does also state that you can telephone us and we will put this information in the post to you. We are pleased that you enjoyed your stay at the Westhill Hotel and trust that you wiil allow us to be of service to you in the future.
P CORNICK
Customer Services Manager
We were very pleased with Jersey Travel. We saved several hundred pounds by booking through Jersey Travel rather than our usual travel agent. Staff were efficient and pleasant. No problems with the...
Delay of almost 4 hours on return journey on 14/08/2010 due to technical problem with incoming aircraft (Flybe). Rather spoilt what had been a lovely week on the island.
Otherwise everything was...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
