How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Jerseytravel Reviews | Customer Service Reviews for https://www.feefo.com/reviews/jerseytravel-com | Feefo

Displaying all 4,734 reviews

Trusted Customer

1 year ago

Date of purchase: 12/07/2024

First Class

Easy to book holiday. Offered to assist if unable to download paperwork for Easy Jet if we had a problem. Kept us informed right up until deo]parture date.

Gina Stabler

Jerseytravel

12 months ago

Thank you for your kind words along with a 5 star review we are very happy to help at Jerseytravel with all aspects of peoples bookings both prior to your trip or also whilst you are away (if needed) We hope that you contact us should you ever wish to holiday in Jersey in the near future.

Product reviews

Miss M Higgins

Manchester

1 year ago

Date of purchase: 04/07/2024

What Miss M Higgins said about Jerseytravel:

Lovely people

15:21 Please leave a review The hotel and grounds are lovely.all the staff Annette always very polite and jolly on reception and sang one eve. Fatami the cleaning lady was aways happy and keeps the...

Read all

Gina Stabler

Jerseytravel

12 months ago

What a wonderful 5 star review, it sounds like you really enjoyed your time in Jersey and the hospitality shown at the Westhill hotel, we will pass on your kind words to all involved. We hope that you plan a future trip with us at Jerseytravel in the near future.

Product reviews

Mr S Parker

Waltham Cross

1 year ago

Date of purchase: 01/07/2024

What Mr S Parker said about Jerseytravel:

Good people top deal with.

Great, extremely helpful, sorted out all our bookings, flights, hotel and transfers to and from Jersey airport. Really appreciated their advice regarding Guernsey and it's difficult terrains...

Read all

Gina Stabler

Jerseytravel

12 months ago

Thank you very much for your lovely review, we are glad to hear that you had a great time on your holiday and our customer service team at Jerseytravel gave wonderful; advice and service when you contacted us to book your trip. We hope to welcome you back to Jersey on a future occasion.

Product reviews

Mr J Watkin

Ilkeston

1 year ago

Date of purchase: 12/07/2024

What Mr J Watkin said about Jerseytravel:

Simple and efficient I new what to do.

Product reviews

Mr G Woodcock

gloucester

1 year ago

Date of purchase: 06/07/2024

What Mr G Woodcock said about Jerseytravel:

easy booking and communication -- and assisted when the airline changed flight times ..

Gina Stabler

Jerseytravel

1 year ago

Thank you for your excellent review, it is lovely to hear that we could assist when the airline changed your flight times and that you enjoyed your stay at the Pomme d'Or. We are more than happy to help should you choose to book your next holiday with us at Jerseytravel!

Product reviews

Trusted Customer

1 year ago

Date of purchase: 08/07/2024

Excellent

Gina Stabler

Jerseytravel

1 year ago

Thank you for your feedback, its lovely to hear you had a nice trip and enjoyed the service provided from us at Jerseytravel!

Product reviews

Trusted Customer

1 year ago

Date of purchase: 12/07/2024

Good service and communication

Good service. Regular communications re up and coming trip.

Gina Stabler

Jerseytravel

1 year ago

Thank you for you 5 star review, we are glad that we could assist with your recent trip to Jersey and your stay at the Merton hotel was great - we hope that you visit again in the near future!

Product reviews

Trusted Customer

1 year ago

Date of purchase: 29/06/2024

Arranged everything, no problems at all.

Product reviews

Mrs J Greenogh

Bristol

1 year ago

Date of purchase: 25/06/2024

What Mrs J Greenogh said about Jerseytravel:

JERSEY GREAT - LET DOWN BY AIRLINE

See above

Product reviews

Gina Stabler

Jerseytravel

1 year ago

Thank you for your review, we can understand the frustration caused by the airline cancelling your flight home and we can only apologise for the inconvenience. We are glad that you enjoyed your time in Jersey, the holiday that you booked with us at Jerseytravel and the hotel you chose. We are sorry to hear that you may not visit Jersey in the future, should you change your mind we will be more than happy to assist on a future trip!

Mr T Wilson

Stirling

1 year ago

Date of purchase: 21/06/2024

What Mr T Wilson said about Jerseytravel:

Definitely recommended

Excellent

Product reviews

Not received a review invite?

About Jerseytravel

Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.

Read all

01534 496644

Heron House, Jersey Airport, JERSEY, Jersey, JE1 1BW, Jersey

View all media (11)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Jerseytravel Reviews

ROYAL HOTELMore reviews of this product (128)View product websiteLovely well run hotel. First class staff. Nothing was any trouble. Always very friendly. Dined in bar every evening food excellent and service second to none.

WESTHILL HOTELMore reviews of this product (101)View product website

ROYAL YACHT HOTELMore reviews of this product (103)View product website``Excellent situation, very helpful staff, good food, good room, we enjoyed our stay here

L'HORIZON BEACH HTLMore reviews of this product (114)View product websiteEverything in good order for a 4 star hotel. It was made excellent by the staff who were very helpful and welcoming, They were all well selected and well trained to deliver comfortable very good...Read all

POMME D'OR HOTELMore reviews of this product (224)View product websitesuperb hotel, staff cannot do enough for you .. this is our second week long holiday here and it wont be our last .. the room (executive double) was excellent...the hotel has even hosted the king...Read all

MONTEREY HOTELMore reviews of this product (162)View product websiteThis was a great hotel in relatively quiet location although a little bit out of town. The staff were superb and charmingand this would certainly be a reason for us to return Thank you

MERTON HOTELMore reviews of this product (260)View product website

BEAUSITE HOTELMore reviews of this product (72)View product websiteStaff could not do enough for you, room great, had the real family hotel touch.

MONTEREY HOTELMore reviews of this product (162)View product websiteHotel excellent. Booked 4 days away for my husband's birthday. Had great 4 days until flight was cancelled on morning of return and told next flight to Bristol would be next day unless we changed...Read all

POMME D'OR HOTELMore reviews of this product (224)View product websiteExcellent hotel in a good location, with great helpful and knowledgable staff, excellent food I would definitely recommend this hotel.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?