It took only a few days to arrive after purchase I am so happy with it
Product reviews
Date of purchase: 08/04/2020
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Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Didn't get item
R Kelley
JD Sports
6 years ago
Hi Tracey,
Thank you for taking the time to leave this review.
I am sorry to hear that you didn't receive your order as expected.
Looking into this order, I can see that this was delivered to the selected address.
If you require anything further though, you can email our team with further details to customercare@jdsports.co.uk for help.
We do hope to be hearing from you again soon.
Kind regards,
Bekki
JD Sports Online Review Team
Product reviews
Date of purchase: 07/04/2020
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Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Not good at all
R Kelley
JD Sports
6 years ago
Hi Fadumo,
Thank you for leaving this review.
I am sorry to hear that you were unhappy with your recent experience.
If you require anything further with this, you can email our team at customercare@jdsports.co.uk for help.
We do hope to be hearing from you again soon.
Kind regards,
Bekki
JD Sports Online Review Team
I haven’t actually recieved the item, and it’s been 10 days since my order. I’d love an update or something, as I’m £60 down.
R Kelley
JD Sports
6 years ago
Hi Ben,
Thank you for leaving this review.
I am sorry to hear that you didn't receive your order as expected.
Looking into this, I can see that our Customer Care Team have already dealt with this.
Please be assured this feedback is appreciated as it ultimately helps us to improve.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
Product reviews
Date of purchase: 08/04/2020
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Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Returns and refund process very misleading. On website states 3-5 days but could take 14 days to pass through warehouse
R Kelley
JD Sports
6 years ago
Hi Stuart,
Thank you for taking the time to leave this review.
I am sorry to hear that you were unhappy with our returns policy.
Although we do advise on our site that refunds typically show within 5 working days, it can typically take up to 10 working days when including transit times.
Please be assured your feedback is appreciated though as it ultimately helps us to improve our service.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports online Review Team
Hi Mark,
Thank you for taking the time to leave this review.
I am sorry to hear that you were unhappy with your recent purchase.
Looking into this, I can see that they have been returned and a full refund issued.
Please be assured your feedback is appreciated as it ultimately helps us to improve.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
Ridiculous service ordered goods and not received them and when I try and contact just tells me to be patient and we be with me just a joker never using JD Sports again complete joke!!!!!
R Kelley
JD Sports
6 years ago
Hi Daniel,
Thank you for taking the time to leave this review.
I am sorry to hear that you didn't receive your order as expected.
Looking into this order linked here, I can see that it was delivered within the time frame we advise.
If this is in regards to a different order, please email the order details to onlinereviews@jdsports.co.uk with "Feefo - #10087685" as your subject.
We do hope to be hearing from you again soon.
Kind rgards,
Bekki
JD Sports Online Review Team
Terrible experience. I was charged 18 pound for a football, when it was delivered there was a price tag on it saying 9 pound!! I feel robbed, I wouldn’t expect this from a big store like JD. It’s...
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R Kelley
JD Sports
6 years ago
Hi there,
Thank you for taking the time to leave this review.
I am sorry to hear about the pricing difference on this item.
If you still require assistance with this, we would be more than happy to help.
All you need to do is email us at onlinereviews@jdsports.co.uk with "Feefo - #10087550" as your subject.
Please be assured that this feedback is appreciated though as it does help us to improve.
We hope to be hearing from you again soon.
Kind regards,
Bekki
JD Sports Online Review Team
Date of purchase: 09/04/2020
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Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Shocking! Sent back, box badly damaged and had been taped up
R Kelley
JD Sports
6 years ago
Hi Jenna,
Thank you for taking the time to leave this review.
I am sorry to hear that you were unhappy with the condition your order arrived in.
I can see that we have since received your return back and a refund for that item has been issued.
I would like to thank you for this feedback though as it does help us to improve our service.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
