I spent over £200 over 2 weeks, still my order has not been delivered. It hasn’t even left the warehouse. Would not recommend jd to anyone. This is the second time this has happened. Absolute joke!
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am so sorry to hear that your order arrived later than expected.
Looking into your account I can see that your order has now been delivered, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us again in the future.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Date of purchase: 10/04/2020
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Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Still no recived my parcel
Mollie
JD Sports
6 years ago
Hello Ansab,Thank you for your review.I am sorry to hear this!Looking into your account I can see that you have been in touch with our customer care team regarding this, however if there is anything further I can assist you with in relation to this please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10223503 in the subject.We really hope to see you again soon.Many thanks.Mollie,JD Sports Online Review Team
always very quick delivery always fits perfect , good quality
Product reviews
Date of purchase: 10/04/2020
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Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Hermes shocking delivery company no notification they were left on step just a card through door didn't even knock
R Kelley
JD Sports
6 years ago
Hi Steven,
Thank you for leaving this review.
I am sorry to hear that you were unhappy with the delivery of your recent order.
Please be assured that your feedback is appreciated and has been passed on to the relevant teams.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
Date of purchase: 10/04/2020
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Trusted Customer
6 years ago
Didn’t send right order out
R Kelley
JD Sports
6 years ago
Hi there,
Thank you for leaving this review.
I am sorry to hear that you didn't receive the item you were expecting.
Looking into this, I can see that our Customer Care Team have already provided assistance with this.
If you require anything further, they would be happy to help if you reply to their last email.
Please be assured that your feedback is appreciated as it ultimately helps us to improve.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
Late, more recent purchase came before older order.
R Kelley
JD Sports
6 years ago
Hi Jamie,
Thank you for taking the time to leave this review.
I am sorry to hear that your order arrived later than it was expected.
Although we do aim to deliver within the 7 working days we advise, some delays are possible at this time.
Due to this delay, I have had your delivery charge refunded back to your original payment method.
I would like to thank you for this feedback though as it does help us to improve our service.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
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