Very late and only 2 of the 4 items ordered were delivered
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear of the cancellation and that your order arrived later than expected, I understand this must have been highly disappointing.
Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to improve.
We really hope this experience has not put you off from shopping with us in the future as we value your custom highly.
Many thanks.
Mollie,
JD Sports Online Review Team
I placed my order on the 31st of march, it was over 300 pounds worth, the money was taken out of my bank straight away. I didnt recieve the majority of my order till the 15th of April. In that order...
Read more
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am so sorry to hear that you are unhappy with the service you received.
I understand that receiving your order later than expected must have been highly disappointing.
Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to improve and ensure that our customers are happy.
Nothing pleases us more than when our customers are happy and we really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Date of purchase: 11/04/2020
0
Share
Trusted Customer
6 years ago
They're so comfortable. Definitely buy again
Product reviews
Date of purchase: 11/04/2020
0
Share
Trusted Customer
6 years ago
Sent me the wrong items
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am so sorry to hear that you received the incorrect item, I understand this must have been highly disappointing.
Looking into your account I can see that this has been resolved for you and that a full refund has been processed.
Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us in the future.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Hello Ethan,
Thank you for taking the time to leave a review.
I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
Many thanks.
Mollie,
JD Sports Online Review Team
I have ordered a pair of shoes from you and I couldn’t believer what i saw... one shoe was used and yellow! Do the staff not check the shoes before sending them off to their customers? When i...
Read more
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I would like to apologise and thank you for your feedback as ultimately it helps us to improve and ensure that all our customers are happy!
Looking into your account I can see that this has now been resolved for you and a full refund has been processed, however I do understand your frustration regarding this.
Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us in the future.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Uploaded media
View all media (1)
Date of purchase: 08/04/2020
0
Share
Trusted Customer
6 years ago
Awful service, two emails to customer service and it took 16 days to get my order. No confirmation emails regarding placing my order or a delivery date. fast to take my money though.
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear that you are unhappy with your recent shopping experience us!
I would like to thank you for your feedback as ultimately it helps us to improve.
Looking into your account I can see that your order has now been delivered.
We really hope this experience has not put you off from shopping with us in the future as we value your custom highly.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Date of purchase: 11/04/2020
0
Share
Trusted Customer
6 years ago
Awful products didn’t arrive
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear that you are unhappy with your recent shopping experience with us!
Looking into your account I can see that this has now been resolved for you and a full refund has been processed.
Please be assured that we value your custom highly and would love to see you return.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.