Hello Leuan,Thank you for your review.I am sorry to hear this!Looking into your account it appears your order is awaiting collection.Should you require any further assistance in relation to this please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10289573 in the subject.We really hope to see you again soon.Many thanks.Mollie,JD Sports Online Review Team
Hello,
Thank you for your review.
I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing.
Looking into your account I can see that this has now been resolved for you and a full refund has been processed.
Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to improve.
We really hope this experience has not put you off from shopping with us again in the future as we value your custom highly.
Many thanks.
Mollie,
JD Sports Online Review Team
I use JD Sports all the time and probably spend around 3k per year across the family on internet purchases and shop bought stuff. I always go to them because the app is great, the use of klarna is...
I still have not received the t shirts i ordered them for an easter gift for my granddaughter as they said delivery by 11th. I have several text to say they were ready to be dispatched but still not...
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Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that your order has now been collected, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and would love to see you return.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Poor slow service as soon as they have your money they don’t want to know
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear that you are unhappy with your recent shopping experience with us!
Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to improve.
We really hope this experience has not put you off from shopping with us again in the future as we value your custom highly.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
