Disappointed with Hermes as my delivery hasn’t come so I have to chase up JD sports on the next step to take .
Not sure y such a large organisation would leave items outside
Mollie
JD Sports
6 years ago
Hello,Thank you for your review.I am sorry to hear that you are unhappy with your recent shopping experience with us!Looking into this I can see that you have been in touch with our customer care team regarding this, however if there is anything else I can help you with please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10225575 in the subject.We really hope to see you again soon.Many thanks.Mollie,JD Sports Online Review Team
Took the absolute **** to come ordered for my bf birthday and paid extra for delivery to get it delivered to post office quicker 3-5 working days took like 3 weeks! Not happy
Mollie
JD Sports
6 years ago
Hello Rachdl,
Thank you for your review.
I am sorry to hear that your order has arrived later than expected, I understand this must have been highly disappointing.
Please be assured that your feedback is appreciated as ultimately it helps us to improve.
We really hope this experience has not put you off from shopping with us in the future as we value your custom highly.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Date of purchase: 10/04/2020
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TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
I ordered 5 items only received 1, had no email or conformation about the other 4 items, I sent an email to the customer me service at JD 2 days ago but have been ignored by the looks of things, I...
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Mollie
JD Sports
6 years ago
Hello James,Thank you for your review.I am sorry to hear this!So I am able to look into this further for you, please email your order details to us on: onlinereviews@JDSports.co.uk quoting reference: #10284978 in the subject.Many thanks.Mollie,JD Sports Online Review Team
Hello Amanda,Thank you for your review.I am so sorry to hear that you are unhappy with your recent shopping experience with us!Please be assured that we value our customers highly and really hope to see you again soon.Should you wish to discuss anything further in relation to this please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10289796 in the subject.Many thanks.Mollie,JD Sports Online Review Team
Delivery was quick. Delivered before I had received text message to say it was picked in the warehouse. However the item delivered is different to the item I ordered. It was only a water bottle so...
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Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear that you received the incorrect item and I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Date of purchase: 10/04/2020
0
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Trusted Customer
6 years ago
Very poor I ordered 2 item I get delivers but the take both item money from my account and am very upset .wi4 rec3ived message that the split the delivery but WHY up till no I have not receive it
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that this has now been resolved for you, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
