I purchased three items. I wasnt advised until a few days later that two if the items were out of stock. That was very disappointing. If it's out of stock the website should be updated to avoid...
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Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am so sorry to hear of the cancellation, I understand this must have been highly disappointing.
Please be assured that we value your custom highly and appreciate your feedback regarding this.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Date of purchase: 12/04/2020
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Trusted Customer
London
6 years ago
What Trusted Customer said about JD Sports:
overall, the service was good , however i didn’t receive all my packages at once . that’s the only part that could be improved , albeit , due to the current state of things , i can understand there...
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Mollie
JD Sports
6 years ago
Hello Felix,
Thank you for your review.
I would like to apologise and thank you for your feedback as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Fast delivery even during current times so thank you for that.
Product reviews
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Date of purchase: 12/04/2020
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Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Well I was gutted that fact I was able to purchase the puma joggers the T-shirt arrived then in the email said it wasn’t but I was able to purchase them at the time. So was looking forward to...
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Mollie
JD Sports
6 years ago
Hello Amy,
Thank you for your review.
I am sorry to hear of the cancellation, I understand this must have been highly disappointing.
Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to improve and ensure that our customers are happy!
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Hello,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that your order has now been collected, however I would like to thank you for your feedback as ultimately it helps us to improve.
We really hope this experience has not put you off from shopping with us in the future as we value your custom highly.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Delivering my items or at least telling me where it is
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that this has now been resolved for you.
Please be assured that we value your custom highly and would love to see you return.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Hello the things I ordered took weeks and was only notified last minute that half of the stuff wasn’t coming very disappointed as me and my daughter both needed new clothes that never arrived...
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear that you are unhappy with your recent shopping experience with us!
I understand this must have been highly disappointing.
Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to improve.
We really hope this experience has not put you off from shopping with us in the future as we value your custom highly.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Date of purchase: 12/04/2020
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Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
I have ordered 4item
Send only one
Charged for full P&p
Mollie
JD Sports
6 years ago
Hello Mahmud,
Thank you for your review.
I am so sorry to hear this!
Looking into your account I can see that this has now been resolved for you, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and would love to see you return.
Many thanks.
Mollie,
JD Sports Online Review Team
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