2 items have not arrived and i havent received an update about this
Mollie
JD Sports
6 years ago
Hello Ariane,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that two items have been refunded due to stock availability.
Please accept my apologies for any inconvenience caused.
We really hope this experience has not put you off from shopping with us in the future as we value your custom highly.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Date of purchase: 11/04/2020
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TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Good service
Product reviews
Date of purchase: 12/04/2020
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Trusted Customer
6 years ago
Fast and excellent service
Product reviews
Date of purchase: 12/04/2020
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Trusted Customer
6 years ago
Because they say my items out of stock but then deliver it
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear of the cancellation, I understand this must have been highly disappointing.
I would like to thank you for your feedback as ultimately it helps us to improve and ensure that our customers are happy!
Nothing pleases us more than when our customers are happy and we would love to see you return.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Prompt service & delivery received but the shoes were too small poor grandson so upset when he needed the next size up and we cannot exchange at present we have no printer for returns labels and...
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Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear that you are unhappy with your recent shopping experience with us.
I would like to thank you for your feedback regarding returns as ultimately it helps us to improve.
Looking into your account I can see that this has now been resolved for you and a full refund has been processed.
Please be assured that we value your custom highly and would love to see you return.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
