Waited nearly 3 weeks to recieve a parcel I understand times are challenging but everywhere else I have ordered from seem to manage and ship things in a reasonable time window. If you can’t keep up...
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Mollie
JD Sports
6 years ago
Hello Rebecca,
Thank you for your review.
I am sorry to hear that your order arrived later than expected, I understand this must have been highly disappointing.
Please be assured that we appreciate your feedback regarding this as it really does help us to improve.
We hope this experience has not put you off from shopping with us in the future as we value your custom highly.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Date of purchase: 13/04/2020
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Trusted Customer
6 years ago
Very quick service after ordering items very pleased
I ordered something from JD and when it eventually arrived it was the complete wrong thing even though on the receipt it was what I had actually ordered.
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am so sorry to hear that you received the incorrect item I understand this must have been highly disappointing.
Looking into your account I can see that this has now been resolved for you and a full refund has been processed.
Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us in the future.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Date of purchase: 13/04/2020
0
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Trusted Customer
6 years ago
Yes the clothes was brilliant quility the delivery was a bit delayed so didn't have it the day he was suppose to for a present but times are hard so understandable
Hello Paul,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that this has now been resolved for you and a full refund has been processed.
Please be assured that we value your custom highly and would love to see you return.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Hello Jan,
Thank you for your review.
I am so sorry to hear of the cancellation, I understand this must have been highly disappointing.
I would like to thank you for your feedback as ultimately it helps us to improve and ensure that our customers are happy!
Please be assured that nothing pleases us more than when our customers are happy and we really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Start looking after customers like Under Armour do
I am still waiting for my size 8 Mens Adidas Originals ZF Flux in Grey which were ordered on the 11.4.20
I was sent Nike Womens Size 6 ZOOM 2 K ...
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Mollie
JD Sports
6 years ago
Hello Paul,Thank yo for your review.I am sorry to hear that you are unhappy with your recent shopping experience with us!Looking into your account I can see that you are in touch with our customer care team regarding this, however if there is anything further I can assist you with please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10227756 in the subject.We really hope this experience has not put you off from shopping with us in the future as we really do value your custom highly.Many thanks.Mollie,JD Sports Online Review Team
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