Poor service all round JD SPORTS are aware of my reasons but chose to stop responding
Mollie
JD Sports
6 years ago
Hello Ricky,Thank you for your review.I am so sorry to hear that you are unhappy with the recent service you received.I would like to thank you for your feedback as ultimately it helps us to improve.Please be assured that we value your custom highly and would love to see you return.Should you wish to discuss anything further in relation to this please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10229016 in the subject.We hope to see you again soon.Many thanks.Mollie,JD Sports Online Review Team
Product reviews
Date of purchase: 13/04/2020
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Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Quite alright delivery wasn’t to long a wait.
Mollie
JD Sports
6 years ago
Hello Jaadine,Thank you for your review.I am pleased to hear that you are happy with your recent shopping experience with us!I am sorry you feel this only deserves a one star rating on this occasion.Should you wish to discuss anything further in relation to this or ways we can improve please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10228896 in the subject.We really hope to see you again soon.Many thanks.Mollie,JD Sports Online Review Team
Hello Susan,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that this has now been resolved for you, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and hope this experience has not put you off from shopping with us in the future.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Date of purchase: 13/04/2020
0
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TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Not good let’s you order than tells you it’s out off stock I’d have ordered something else if I new , so I payed for delivery on one thing was disappointing as it was a birthday present
Mollie
JD Sports
6 years ago
Hello Hayley,
Thank you for your review.
I am sorry to hear of the cancellation, I understand this must have been highly disappointing.
Please be assured that we appreciate your feedback regarding this as ultimately it helps us to improve.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
I placed three different orders In the same time each of them came different time . That fact is understandable because of the virus so im fine with the fact.
I loved the shoes which i ordered.
Also...
Buying the product was simple, the delivery service was not ! I ordered a pair of shoes came within two days as the delivery courier was DPD. My other parcel I ordered on the 13th has still not come...
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Mollie
JD Sports
6 years ago
Hello Jordan,
Thank you for your review.
I a sorry to hear that you are unhappy with your recent shopping experience with us!
Looking into your account I can see that this has now been resolve for you and a full refund has been processed, however I would like to thank you for your feedback as ultimately it helps us to improve and ensure our customers are happy.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
Many thanks.
Mollie,
JD Sports Online Review Team
Their service is appaulling , second hand trainers sent to me for my daughters birthday , then was told send them back that was it . I dont drive so would have to bus it which in this situation am...
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Mollie
JD Sports
6 years ago
Hello Nicola,Thank you for your review.I am sorry to hear that you are unhappy with your recent purchase!So I am able to look into this further for you, please email your order details to us on: onlinereviews@JDSports.co.uk quoting reference: #10289957 in the subject.Many thanks.Mollie,JD Sports Online Review Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
