This order took so long, it was ordered 3 weeks before it was needed for my sons birthday, and never came. I consistently got texts to say sorry but took over 2 weeks for the item to be dispatched. I...
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Mollie
JD Sports
6 years ago
Hello Hannah,
Thank you for your review.
I am sorry to hear that your order arrived later than expected, I understand this must have been highly disappointing.
I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and would love to see you return.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
I brought 3 pairs of shoes from JD. each where dispatched separately. I received 2 pairs of the shoes but had to email for the third as they hadn’t even been dispatched.
Customer service where good!...
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