I received another product and now I have to waste my time to send the product back so that I can receive my correct order. First and last order from them.
Mollie
JD Sports
6 years ago
Hello Andreea,
Thank you for your review.
I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing.
Looking into your account I can see that this has now been resolved for you, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us in the future.
Many thanks.
Mollie,
JD Sports Online Review Team
Order a green timberland top and a blue one came in the post.... 😑😑😑😑
Mollie
JD Sports
6 years ago
Hello Dan,
Thank you for your review.
I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing.
I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and would love to see you return.
Many thanks.
Mollie,
JD Sports Online Review Team
From placing the order, the was communication was 1st class, texts and emails updating me as to were my order was, and even up to despatch. The products arrived promptly and we were very pleased with...
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Product reviews
Date of purchase: 14/04/2020
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Trusted Customer
6 years ago
Garbage !!! Very unpleasant and unprofessional
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear that you are unhappy with your recent shopping experience with us!
I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we really hope to see you again soon as a returning customer.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Date of purchase: 13/04/2020
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TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Took over 2 weeks to come I understand delays due to Coronavirus but the lack of communication was shocking
Mollie
JD Sports
6 years ago
Hello Stacey,
Thank you for your review.
I am sorry to hear that your order arrived later than expected, I understand this must have been highly disappointing.
I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and would love to see you return.
Many thanks.
Mollie,
JD Sports Online Review Team
I ordered 4 items, only 1 was available when the order was finally processed, yet payment was taken immediately
Mollie
JD Sports
6 years ago
Hello Michelle,
Thank you for your review.
I am sorry to hear of the cancellation, I understand this must have been highly disappointing.
I would like to thank you for your feedback regarding this as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
Many thanks.
Mollie,
JD Sports Online Review Team
Awful. 2 out of 6 things delivered and was 3 weeks late
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to her this!
I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
