Have not received my goods and placed my order on 4.4.20.momey has left my credit card. Not hapoy
Mollie
JD Sports
6 years ago
Hello Sarah,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that your order has now been delivered, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and would love to see you return.
Many thanks.
Mollie,
JD Sports Online Review Team
Still not recieved my trainers and the cap i bought with it came separately which is strange.
Mollie
JD Sports
6 years ago
Hello Tanya,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that this has now been resolved for you, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and would love to see you return.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Date of purchase: 15/04/2020
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TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Really good trainers my son loves them the colour is unique
Product reviews
Date of purchase: 15/04/2020
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Trusted Customer
6 years ago
Quick update about back order and rapid refund, also other half of order arrived fast and trainers are very comfortable
Nice shoes good prices good staff easy online shop
Product reviews
Date of purchase: 12/04/2020
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Trusted Customer
6 years ago
Unfortunately the trainers i purchased when they got to me they werent what i was hoping for, ive tried them on, but think i prefer the black ones, i wil be returning them.
Delivery service was spot...
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Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear that you are unhappy with your recent purchase!
Looking into your account I can see that this has now been refunded for you.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Don’t send worn shoes or shop floor shoes with creases
Mollie
JD Sports
6 years ago
Hello Mollie,Thank you for your review.I am so sorry to hear that you are unhappy with your recent purchase!I would like to thank you for your feedback as ultimately it helps us to improve.Should you require any further assistance in relation to this please do not hesitate to email your order details to us on: onlinereviews@JDSports.co.uk quoting reference: #10287952 in the subject.We really hope to see you again soon.Many thanks.Mollie,JD Sports Online Review Team
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