Would of rated 0. Awful. Did not even receive one of my items as it was stolen before this was delivered to me. So I just received 1 out of 2 items currently trying to get this sorted. Horrible...
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Mollie
JD Sports
6 years ago
Hello Chantelle,
Thank you for your review.
I am so sorry to hear that you are unhappy with your recent shopping experience with us!
I would like to thank you for your feedback as ultimately it helps us to improve.
Looking into your account I can see that this has now been resolved for you and a refund has been processed.
Please be assured that we value your custom highly and would love to see you return.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Only half the order came. The system would not allow me to submit a discount code
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am so sorry to hear of the cancellation, I understand this must have been highly disappointing.
Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to improve and ensure that our customers are happy!
Looking into your account I can see that this has now been resolved for you and a refund has been processed.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Great service ... a little bit longer to deliver than usual but completely understandable
Product reviews
Date of purchase: 15/04/2020
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Trusted Customer
6 years ago
Half of my order still hasn't arrived and what did arrive took 2 weeks to be delivered. By that the, i changed my mind and sent what arrived back. Still waiting for the other half of my order to...
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Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that this has been resolved for you and a refund has been processed, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
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