Terrible experience
So where to start with the Famous JDSports!
I initially placed one order of two items for myself only recieved half of this.
I then ordered my 18month old son some Adidas shoes...
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Mollie
JD Sports
6 years ago
Hello Shaun,Thank you for your review.I am sorry to hear that you are unhappy with your recent shopping experience with us!Looking into your account I can see that this has been dealt with by our customer care team, however if there is anything further I can assist you with in relation to this please do not hesitate to email us on:onlinereviews@JDSports.co.uk quoting reference: #10290880 in the subject.Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us in the future.Many thanks.Mollie,JD Sports Online Review Team
Hello,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that this has now been resolved for you and a refund has been processed.
Please be assured that we value your custom highly and would love to see you return.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Date of purchase: 15/04/2020
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TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Non of my order has turned up and stuff been cancelled so I've no idea in what's coming and when
Mollie
JD Sports
6 years ago
Hello Gemms,Thank you for your review.I am sorry to hear this!Looking into your account I can see that you have been in touch with our customer care team regarding this, however if there is anything further I can assist you with in relation to this please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10288382 in the subject.We really hope to see you again soon.Many thanks.Mollie,JD Sports Online Review Team
They keep spamming me with free delivery etc, so I went ahead and did it, for my brothers birthday. I ordered it a week before his bday and it arrived over a week after... During this pandemic not...
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Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am so sorry to hear that your order arrived later than expected, I understand this must have been highly disappointing.
Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to improve.
We really hope this experience has not put you off from shopping with us in the future as we value your custom highly.
Many thanks.
Mollie,
JD Sports Online Review Team
The delivery came much quicker than expected which is great especially considering the current circumstances (covid) and the product was amazing
Product reviews
Date of purchase: 15/04/2020
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Trusted Customer
6 years ago
My parcels was not delivered all together 😢
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I would like to apologise and thank you for your feedback as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy!
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Hello Terry,
Thank you for your review.
I am sorry to hear that you are unhappy with your recent shopping experience with us!
Please be assured that we value our customers highly and would love to see you return.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Date of purchase: 15/04/2020
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Trusted Customer
6 years ago
Great quality and great service and delivered on time
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
