Only lost one star because I didn’t receive a text/email confirmation of delivery to my click and collect location and the automated assistant on the customer service line couldn’t understand what I...
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Product reviews
Date of purchase: 15/04/2020
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Trusted Customer
6 years ago
A few more mesaages to let us know of the delays with delivery would be good
Very happy with the service, from ordering online to delivery. Very happy with goods.
Date of purchase: 15/04/2020
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TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
I have paid for two items, only received one.
Two Texts every day for over a week from JD to say they are processing my order through the warehouse however still no further.
How about just refund my...
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Mollie
JD Sports
6 years ago
Hello Christopher,
Thank you for your review.
I am so sorry to hear this!
I have looked into this further for you and sent you an email.
Many thanks.
Mollie,
JD Sports Online Review Team
Poor. I was given a delivery date which came and went. Heard nothing about it being late. I know the circumstances are effecting things but all other companies I've ordered from recently have...
I processed a return which is paid £2.50 for and when I went to the post office to return my order it said that the label is not valid and I haven’t been able to get any support on what to do next
Mollie
JD Sports
6 years ago
Hello,Thank you for your review.I am sorry to hear that you are unhappy with your recent returns experience with us!Should you require any further assistance in relation to this please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10331995 in the subject.We really hope to hear from you again soon.Many thanks.Mollie,JD Sports Online Review Team
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