Excellent products as always but she not be advertising next day delivery when I waited nearly 3 weeks
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am so sorry to hear that your order arrived later than expected.
I would like to thank you for your feedback as ultimately it helps us to improve.
We really hope to see you again soon as we value your custom highly.
Many thanks.
Mollie,
JD Sports Online Review Team
I placed my order on the 5th, you promised delivered by the 13th and you failed to deliver on that promise. After enquiring about my order you made me aware that you havent even picked my order yet....
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Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am so sorry to hear that your order arrived later than expected, I understand this must have been highly disappoinitng.
Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to improve and ensure that our customers are happy!
We really hope this experience has not put you off from shopping with us in the future as we value your custom highly.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Date of purchase: 16/04/2020
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Trusted Customer
6 years ago
Came in good time, product came neat and tidy as advertised
deliver your goods instead of telling your customers that their orders are on the way when clearly they are not
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear that your order arrived later than expected.
I would like to thank you for your feedback as ultimately it helps us to improve and ensure that our customers are happy!
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Date of purchase: 16/04/2020
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TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
By not sending me a form that requires a scanner or something similar before filling ouy Also by checking there orders before there sent because my tshirt is missing still waiting on a answer why
Mollie
JD Sports
6 years ago
Hello John,Thank you for your review.I am so sorry to hear this!So I am able to look into this further for you please email your order details to us on: onlinereviews@JDSports.co.uk quoting reference: #10337672 in the subject.Many thanks.Mollie,JD Sports Online Review Team
Amazing communication and quality as always.
Kept me upto date from the moment my order came through.
Product reviews
Date of purchase: 15/04/2020
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TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Sent a 6 size trainer instead of the 5 that I ordered . Didn’t realise until I went for a run in them and clearly the are too big and I received blisters on my feet
Mollie
JD Sports
6 years ago
Hello Nikki,Thank you for your review.I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing.I would like to thank you for your feedback as ultimately it helps us to improve.Should you wish to discuss anything further in relation to this please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10335765 in the subject.We really hope to see you again soon.Many thanks.Mollie,JD Sports Online Review Team
Product reviews
Date of purchase: 13/04/2020
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Trusted Customer
6 years ago
Poor service rude customer service parcel arrived late
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am so sorry to hear that your order arrived later than expected.
I understand this must have been highly disappointing.
Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to improve.
We really hope this experience has not put you off from shopping with us in the future as we value your custom highly.
Many thanks.
Mollie,
JD Sports Online Review Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
