The service was rubbish, I can understand having delays but there was no communication unless I sent email then I did get a reply few days later but wasn’t helpful just said it’s on it’s way nothing...
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Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear that your order arrived later than expected.
Please be assured that we appreciate your feedback regarding this as ultimately it helps us to improve and ensure that our customers are happy!
Nothing pleases us more than when our customers are happy and we would love to see you return.
Many thanks.
Mollie,
JD Sports Online Review Team
Date of purchase: 16/04/2020
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TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Great service and fast delivery. Thanks
Product reviews
Date of purchase: 16/04/2020
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Trusted Customer
6 years ago
Ordered a 3 item parcel at 1-2 in the morning 1 item came on the same day another the next day then last item 2 days after previous item
Pay attention to stuff that's being picked I ordered 3 things costing £80 with free postage one item was out of stock so jd sent a refund not giving me a chance to order a replacement then when I did...
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Mollie
JD Sports
6 years ago
Hello Paul,Thank you for your review.I am so sorry to hear that you are unhappy with your recent shopping experience with us!Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to improve.Should you require any further assistance in relation to this please do not hesitate to email your order details to us on: onlinereviews@JDSports.co.uk quoting reference: #10338236 in the subject.We really hope to see you again soon.Many thanks.Mollie,JD Sports Online Review Team
Rubbish. Still waiting for item 3 weeks after placing order.
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am so sorry to hear that you are unhappy with your shopping experience with us!
Looking into your account I can see that this has now been resolved for you and a refund has been processed, however I would like to thank you for your feedback as ultimately it helps us to improve.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
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