Quick and efficient online service would recommend this service the way things are at moment đź‘Ť
Product reviews
Date of purchase: 16/04/2020
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TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Quick and great service
Product reviews
Date of purchase: 12/04/2020
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Trusted Customer
6 years ago
Delivery was slightly longer than expected but understandable. I paid for items and unfortunately over a week later got refunded stating item wasn’t in stock anymore which was disappointing
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear that your order arrived layer than expected and of the cancellation, I understand this must have been highly disappointing.
I would like to thank you for your feedback and assure you that we would love to see you as a returning customer.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Hello Tommy,
Thank you for your review.
I would like to apologise and thank you for your feedback regarding delivery as ultimately it helps us to improve.
Please be assured that we value your custom highly and would love to see you return.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
The service was really good but the parcel took much longer than it had said it was going to be because we had to wait an extra week for it to arrive
Product reviews
Date of purchase: 16/04/2020
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Trusted Customer
6 years ago
I've only received part of my order
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that both parts of your order have now been delivered, however I would like to thank you for your feedback regarding this.
Please be assured that we value your custom highly and would love to see you return.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Date of purchase: 16/04/2020
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Trusted Customer
6 years ago
received package late. No contact and lines to busy to get threw on. Everything perfect with order other than that.
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I would like to apologise and thank you for your feedback regarding delivery.
I am pleased to hear that everything is as it should be with your order.
Please be assured that nothing pleases us more than when our customers are happy and we hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Date of purchase: 16/04/2020
0
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Trusted Customer
6 years ago
I ordered 2 items and they said i would have it start off the week 1 has came and I haven’t a clue where the other one is cause can’t track it for some reason, if you can’t deliver when you say you...
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Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that this has now been resolved for you and a full refund has been processed, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and would love to see you return.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
