Hello,
Thank you for your review.
I am so sorry to hear this!
Looking into your account I can see that this has now been resolved for you and a full refund has been processed, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and would love to see you return.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
I have paid £4.99 postage for my delivery, and then when I want to send it back I am expected to pay £2.50! So I have selected the Asda drop off however the queues to get into Asda are ridiculous due...
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Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I would like to apologise and thank you for your feedback as ultimately it helps us to improve.
Looking into your account I can see that this has now been resolved for you and a refund has been processed.
We really hope this experience has not put you off from shopping with us again in the future as we value your custom highly.
Many thanks.
Mollie,
JD Sports Online Review Team
Reply to the customer emails and not take 3weeks for delivery without giving no notice of being late .
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I would like to apologise and thank you for your feedback regarding delivery as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we really hope this experience has not put you off from shopping with us again in the future.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Hello,
Thank you for your review.
I would like to apologise and thank you for your feedback regarding delivery as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
