I’d give Zero stars if I could. Appalling customer service, item didn’t arrive over 2 weeks after ordering, then is out of stock, then I’m expected to pay almost twice the price for it when new stock...
The process was all great but I found dispatch time very slow compared to other companies
Product reviews
Date of purchase: 16/04/2020
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Trusted Customer
6 years ago
Delivery was ****
Date of purchase: 18/04/2020
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Trusted Customer
6 years ago
Why advertise product and its not in stock when i ordered online it stated in stock then i had to chase my order to find the product out of stock shocking really for a large company .
I love my products although it took almost 3 weeks to arrive
Mollie
JD Sports
6 years ago
Hello Georgina,
Thank you for your review.
I am pleased to hear that you are happy with your recent purchase!
I would like to apologise that your order arrived later than expected and thank you for your feedback as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
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