The service is great, it allows you to keep up with latest trends and have the flexibility to spread the cost over 3 months. Will definitely use it again and will tell my friends and family about it....
I didn’t like the fact I was getting told different things by different people and I had such a long time to wait for my items
Mollie
JD Sports
6 years ago
Hello Lauren,
Thank you for your review.
I am sorry to hear that you are unhappy with your recent shopping experience with us!
I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Appalling service with lack of communication. Order placed on 6/4 and money taken next day but goods did not arrive until 22/4 with an item missing. This was a birthday present which I repeatedly...
Read more
Mollie
JD Sports
6 years ago
Hello Georgina,
Thank you for your review.
I am sorry to hear that you are unhappy with your recent shopping experience with us!
I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us in the future.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Love the clothes how ever had two orders a ordered a week apart and both come on same day the one order I had to wait approximately 2.5 weeks for and the other about 10 days
Mollie
JD Sports
6 years ago
Hello Lewys,
Thank you for your review.
I am sorry to hear that your order arrived later than expected, I understand this must have been highly disappointing.
Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to improve.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Date of purchase: 17/04/2020
0
Share
Trusted Customer
6 years ago
Very poor service, no communication to let me know my parcel was going to be almost 2 weeks
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I would like to apologise and thank you for your feedback regarding delivery as ultimately it helps us to improve.
Please be assured that we value your custom highly and would love to see you return.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
The service I received was excellent I placed the order and it arrived the next day. I was kept informed from when the order was placed to when it was delivered. The delivery company adhered to the...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
