Out of pocket for an item that never arrived. When I asked about it they told me to take it up with the delivery company who have no said it was delivered. This isn't the case and JD haven't helped...
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Mollie
JD Sports
6 years ago
Hello,Thank you for your review.I am sorry to hear this!Looking into your account I can see that you have been in touch with our customer care team regarding this, however if there is anything further I can assist you with please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10504489 in the subject.We really hope to see you again soon.Many thanks.Mollie,JD Sports Online Review Team
Hello Brooke,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that your items have now been delivered, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Hello,Thank you for your review.I would like to apologise and thank you for your feedback as ultimately it helps us to improve.I can advise that you can unsubscribe from our marketing emails via the website, however if there is anything further I can assist you with please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10504175 in the subject.We really hope to see you again soon.Many thanks.Mollie,JD Sports Online Review Team
Terrible service from start to finish and I will not use again! They also need to change their courier (Hermes) packages are always disappearing with these lot!
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear that you are unhappy with your recent shopping experience with us!
I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us in the future.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Date of purchase: 20/04/2020
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Trusted Customer
6 years ago
Good products and prices.
Took 7 days to be delivered, due to covid lockdown
Bought things and they arrived wrong can’t get hold of anyone to return because of coronavirus. Why sell then !!!
Mollie
JD Sports
6 years ago
Hello,Thank you for your review.I am so sorry to hear that you received the incorrect item, I understand this must have been highly disappointing.Looking into your account I can see that you have been in touch with our customer care team regarding this, however if there is anything further I can assist you with in relation to this please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10359592 in the subject.We really hope to see you again soon.Many thanks.Mollie,JD Sports Online Review Team
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