Boxes arrive damaged. Customer service says that's ok because the adidas or Nike boxes are only meant to protect the shoes. Any sneakerhead knows that the shoe boxes are also important.
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I would like to apologise and thank you for your feedback as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we really hope this experience has not put you off from shopping with us in the future.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Terrible, been 3 weeks since putting in my order and all I got from their customer care was please be patient.
Mollie
JD Sports
6 years ago
Hello Andrea,
Thank you for your review.
I am sorry to hear that your order arrived later than expected, I understand this must have been highly disappointing.
Please be assured that nothing pleases us more than when our customers are happy and we really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Date of purchase: 20/04/2020
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Trusted Customer
6 years ago
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What Trusted Customer said about JD Sports:
I have not been updated about my order, it’s been almost 2 weeks or more since I placed my order. I have ordered other things after this specific order and I’ve received it, so after worrying about...
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Mollie
JD Sports
6 years ago
Hello Nadia,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that your order has now been delivered, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us in the future.
Many thanks.
Mollie,
JD Sports Online Review Team
My order never came but I recieved an email thanking me for my return
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am so sorry to hear that you are unhappy with your recent shopping experience with us!
Please be assured that we really appreciate your feedback regarding this as it really does help us to improve.
We really hope this experience has not put you off from shopping with us in the future as we value your custom highly.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Hello, Im not to Happy, first accept order 2 weeks after send messege: sorry out your size!!!
Mollie
JD Sports
6 years ago
Hello Anita,
Thank you for your review.
I am so sorry to hear that you are unhappy with your recent shopping experience with us!
Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to improve.
We really hope this experience has not put you off from shopping with us in the future as we value your custom highly.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
They tell various lies. I ordered two weeks prior to my partner yet he got all his deliveries I had to wait three weeks. The customer service is terrible. I got lied to on three occasions. The...
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Mollie
JD Sports
6 years ago
Hello Rachael,
Thank you for your review.
I am so sorry to hear that you are unhappy with your recent shopping experience with us!
I would like to thank you for your feedback as ultimately it helps us to improve and ensure that our customers are happy.
Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us again in the future.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
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