Orderd 237 pound of goods waited 2 weeks for it 2 days before it came , git a email about you refunding 192 pound due to you not having the stock !!!!! I missed my sons birthday,
I emailed but no...
Read more
Mollie
JD Sports
6 years ago
Hello Jamie,
Thank you for your review.
I am so sorry to hear of the cancellation, I understand this must have been highly disappointing.
Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to improve.
We value your custom highly and really hope this experience has not put you off from shopping with us in the future.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Ordered 6 items and only received 5 and have had to open a dispute and wait on the outcome, that was after waiting 2 wks on order, the items I did get are fab and it would have been 5 stars if I had...
Read more
Mollie
JD Sports
6 years ago
Hello,Thank you for your review.I am sorry to hear this!I am pleased to hear that you are happy with the items you have received, however if there is anything further I can assist you with in relation to this please do not hesitate to email us on: onlinereviews@JDSports.co.ukquoting reference: #10361840 in the subject.We really hope to see you again soon.Many thanks.Mollie,JD Sports Online Review Team
Really easy to use, smooth transaction. Quick delivery. Couldn't have been any better. Thank you.
Product reviews
Date of purchase: 20/04/2020
0
Share
TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
I ordered 3 items and all of them came separately even though 2 came on the same day and it took another week for the last to arrive, my updates on my order were confusing and inaccurate. However I...
Read more
Mollie
JD Sports
6 years ago
Hello Hollie,
Thank you for your review.
I would like to apologise and thank you for your feedback as ultimately it helps us to improve.
I am pleased to hear that your order arrived in good time!
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Date of purchase: 20/04/2020
0
Share
TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Lack of communication and long delivery time
Mollie
JD Sports
6 years ago
Hello Archey,
Thank you for your review.
I would like to apologise and thank you for your feedback as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Poor service from jd should have known better, they say its been dispatched then few days later say its not other companies tell the truth and delivery well in current situation
Mollie
JD Sports
6 years ago
Hello Becky,
Thank you for your review.
I am so sorry to hear that you are unhappy with your recent shopping experience with us!
I would like to thank you for your feedback as ultimately it helps us to improve and ensure that our customers are happy.
Please be assured that we value your custom and would love to see you return.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
