Send the right size shoes I ordered 11 and got one shoe size 11 one shoe size 8 how the **** can u get this wrong
Mollie
JD Sports
6 years ago
Hello Jack,
Thank you for your review.
I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing.
Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to improve.
We really hope this experience has not put you off from shopping with us in the future as we value your custom highly.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Ordered a tracksuit and a jacket was sent notification about the jacket being delivered nothing regarding the tracksuit a week after receiving jacket I've had to email to find out about the rest of...
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Mollie
JD Sports
6 years ago
Hello Donna,
Thank you for your review.
I am sorry to hear that you are unhappy with your recent shopping experience with us!
Looking into this further I can see that your order has now been delivered, however I would like to thank you for your feedback as ultimately it helps us to improve.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Hello,
Thank you for your review.
I am sorry to hear that your order arrived later than expected, I understand this must have been highly disappointing.
Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to improve.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
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