My brother who lives next door to me was making an online order. I thought I'd make a very simple order of 4 shoelaces. 1 shoelace got delivered in a few days. The 2nd shoelace got delivered a couple...
you've already asked me in a previous email is this hoping I change my mind since the last time you asked me well the same things still happened the last time you emailed me to ask how ii felt a out...
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Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear that you are unhappy with your recent shopping experience with us!
I would like to thank you for your feedback as ultimately it helps us to improve and ensure that our customers are happy.
Please be assured that we value your custom highly and would love to see you return.
Many thanks.
Mollie,
JD Sports Online Review Team
Product reviews
Date of purchase: 23/04/2020
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TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Excellent service
Product reviews
Date of purchase: 23/04/2020
0
Share
TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
By actually getting my order to me but it’s been lost in transit and no one thought to contact me. I had to get a friend to tweet jd sports on my behalf with my details
Mollie
JD Sports
6 years ago
Hello Ryan,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that this has now been resolved for you, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Not impressed, t shirt was clearly not brand new and sealed.Won't be buying online from JD again!
Mollie
JD Sports
6 years ago
Hello Graham,Thank you for your review.I would like to apologise and thank you for your feedback as ultimately it helps us to improve.Should you wish to discuss anything further in relation to this please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10513553 in the subject.Please be assured that we value your custom highly and would love to see you return.We hope to see you again soon.Many thanks.Mollie,JD Sports Online Review Team
More communication, have emailed numerous times to check on a order sent back, no email back, stuck with courier for 7 days then all of a sudden returned but no mention of refund. Have emailed and...
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Sonia
JD Sports
6 years ago
Hi there,
Thank you for the feedback.I can see your order has been delivered.
Please email us on onlinereviews@JDSports.co.uk along with the reference number #9938139 for any further assistance.
Many Thanks,
Sonia
JD Sports Online Review Team
Trusted Customer
6 years ago
Comment wasn’t about a order being delivered if read correctly it states about a return
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
