Hello Chelsey,Thank you for your review.I am sorry to hear that you have not yet received your order.So I am able to look into this further for you, please email your order details to us on: onlinereviews@JDSports.co.uk quoting reference: #10515010 in the subject.Many thanks.Mollie,JD Sports Online Review Team
Not happy with items I received the quality was very poor
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear that you are unhappy with your recent purchase.
Looking into your account I can see that this has now been resolved for you and a refund has been processed, however I would like to thank you for your feedback as ultimately it helps us to improve.
Nothing please us more than when our customers are happy and we would love to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Hello,Thank you for your review.I am sorry to hear this!So I am able to look into this further for you, please email your order details along with the items you are missing to us on: onlinereviews@JDSports.co.uk quoting reference: #10514423 in the subject.Many thanks.Mollie,JD Sports Online Review Team
Terrible customer service. Delayed delivery by substantial time. No info offered when I requested it to complain, no refund of delivery charge as stated
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear that your order arrived later than expected, I understand this must have been highly disappointing.
Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to improve.
Looking into your account I can see that this has been resolved for you.
Nothing pleases us more than when our customers are happy and we would love to see you return.
Many thanks.
Mollie,
JD Sports Online Review Team
I understand there will be delays with what is going on but your tracking says evrything is upto date telling me it will be delivered on such a day for it to come a week later i wasnt bothered about...
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Mollie
JD Sports
6 years ago
Hello Andy,
Thank you for your review.
I am sorry to hear that your order arrived later than expected, I understand this must have been highly disappointing.
Please be assured that we really appreciate your feedback regarding this as ultimately it helps us to imorove.
We really hope to see you again soon as we value your custom highly.
Many thanks.
Mollie,
JD Sports Online Review Team
Just of late ive ordered Three items, But One is STILL OUTSTANDING.
ALL IVE HEARD WE ARE PROCESSING YOUR ORDER. SORRY ITS RUNNING LATE.
LOST ITEMS. Should say at point of ordering that items are...
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Sonia
JD Sports
6 years ago
Hi there,
Thank you for the feedback. I can see your order has been delivered. Please email us on onlinereviews@JDSports.co.uk along with the reference number #9932416for any further assistance.
Many Thanks,
Sonia
JD Sports Online Review Team
TC
Trusted Customer
6 years ago
Hi JD
Of 3 items only TWO HAVE ARRIVED( unless it has today. Hermes has said nowt !). Hermes have Not deluved THREE TIMES FROM JD IN THE LAST FEW WEEK ( 2x Track pants. Tick. 1x Top No tick! ) your Email said dispatced last Fri ? Hermes have not said Delivered.
I read a lot of people asking have they seen or contact details for hermes. Parcel has not been delivered dispite saying it has. Last text from jd week yesterday say delayed Again.
Proper checks Need to be looked into.
D martin
TC
Trusted Customer
6 years ago
Hi there JD
I refer to my first order of Two items 442329360
1 Mittelegi track pants XL
2 Mittelegi 1/4 Zip hoodie XL (442329366)?
This order was split By JD track pants delivered. Hoodie delayed.
Email saying on the 22/4 it had been dispatched, Hermes never said they had this item but awaiting! Here we have another case where items have gone awall. Ask them for prove it has been delivered by the photos they take as evidence.
Regards D. Martin
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