Very good considering the circumstances, shame some items are “missing” waiting for outcome as is a lot of money to lose
Mollie
JD Sports
6 years ago
Hello Samantha,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that this has now been resolved for you and a refund has been processed, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that we value your custom highly and would love to see you return.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Slow delivery took 3 weeks nearly and ignored every email
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I would like to apologise and thank you for your feedback regarding delivery as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
Many thanks.
Mollie,
JD Sports Online Review Team
Hello,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that this has now been resolved for you and a refund has been processed, however I would like to thank you for your feedback as ultimately it helps us to improve.
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
I didn’t receive 2 of my orders and the rest of the order was late aswell 😐
Mollie
JD Sports
6 years ago
Hello Marion,Thank you for your review.I am so sorry to hear this!Should you require further assistance please do not hesitate to email your order details to us on: onlinereviews@JDSports.co.uk quoting reference: #10838079 in the subject.I would like to thank you for your feedback as ultimately it helps us to improve.We hope to see you again soon.Many thanks.Mollie,JD Sports Online Review Team
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