Hello Damien,
Thank you for your review.
I am sorry to hear that you are unhappy with your recent purchase!
I would like to thank you for your feedback as it really does help us to improve.
Looking into your account I can see that this has now been resolved for you and a refund has been processed.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you return.
We hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
Customer service was poor. I bought trainers for birthday present which didn’t arrive! Looks like JD didn’t track or even sent them. Assistant just said they must be lost , shall I send out again or...
Read more
Mollie
JD Sports
6 years ago
Hello Michael,Thank you for your review.I am so sorry to hear that you are unhappy with your recent shopping experience with us!I would like to thank you for your feedback as ultimately it helps us to improve and ensure our customers are happy.Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us in the future.Should you require any further assistance in relation to this please do not hesitate to email us on: onlinereviews@JDSports.co.uk quoting reference: #10843616 in the subject.We really hope to see you again soon.Many thanks.Mollie,JD Sports Online Review Team
Hello Louise,Thank you for your review.I am sorry to hear that you are unhappy with your recent purchase!So I am able to assist you further, please email your order details to us on: onlinereviews@JDSports.co.ukquoting reference: #10838549 in the subject.Many thanks.Mollie,JD Sports Online Review Team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
