Would be 5 stars as always spot on however Received my parcel today and 1 item missing.... have sent message to customer service waiting on reply
Mollie
JD Sports
6 years ago
Hello,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that your full order has now been delivered.
I would like to thank you for your feedback regarding this as ultimately it helps us to improve and ensure our customers are happy!
We really hope to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
2 and a half weeks and still no order, what makes it worse the items are for my daughters birthday which is on Saturday
Mollie
JD Sports
6 years ago
Hello Thompson,
Thank you for your review.
I am sorry to hear this!
Looking into your account I can see that your order has now been delivered, however I would like to thank you for your feedback as ultimately it helps us to improve.
Please be assured that nothing pleases us more than when our customers are happy and we would love to see you again soon.
Many thanks.
Mollie,
JD Sports Online Review Team
JD Sports did well with getting my order delivered out to me quickly and used couriers maintaining social distancing in lines with Government Guidelines.
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