Would not take Forces Discount Code so could not use my discount, after 3 codes were obtained none would work, next day it worked but would not take discount off so had to pay full price, not happy...
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R Kelley
JD Sports
6 years ago
Hi Sean,
Thank you for leaving this review.
I am sorry to hear that you were not able to use your discount code as expected.
We do have some exclusions for our discount codes as some items cannot be purchased with one.
Please be assured that your feedback is appreciated as it ultimately helps us to improve.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
Hi there,
Thank you for leaving this review.
I am sorry to hear that you were unhappy with your recent order.
If you still require assistance with this, you can send images of this to onlinereviews@jdsports.co.uk with "Feefo - #10053745" as your subject.
We hope to hear from you again soon.
Kind regards,
Bekki
JD Sports Online Review Team
Hi Sam,
Thank you for leaving this review.
I am sorry to hear that you didn't receive your order as expected.
If you require further assistance, you can email our team at customercare@jdsports.co.uk for help.
We hope to hear from you again soon.
Kind regards,
Bekki
JD Sports Online Review Team
5 orders cancelled. Do not accept payment if you do not have stock
R Kelley
JD Sports
6 years ago
Hi there,
Thank you for taking the time to leave this review.
I am sorry to hear about your cancellations, we do understand the disappointment.
If you wish to discuss this further, you can email our team at customercare@jdsports.co.uk and they would be happy to advise.
Please be assured that your feedback is appreciated though as it ultimately helps us to improve our service.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
Product reviews
Date of purchase: 01/04/2020
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TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Won’t go anywhere else for trainers. I always choose jd
White shoe arrived dirty appeared to have been used
R Kelley
JD Sports
6 years ago
Hi Shireen,
Thank you for leaving this review.
I am sorry to hear that you were unhappy with how this order was received.
Looking into this, I can see that our Customer Care Team have already advised on this.
Please be assured this is appreciated though as it ultimately helps us to improve.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
I would give no stars right now if I could. Orderd from JD on 22nd March and still haven’t received my full order. I had to go through an ordeal in sending a decalration missing form through the post...
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Sonia
JD Sports
6 years ago
Hi there,
Please accept my apologies for the experience you have had whilst shopping with us.
I have just looked into this for you and can see you have been issued with a refund.
We would like to see you as a returning Customer so please keep checking our website, we are constantly adding new products and promotions which may be of interest to you.
Many Thanks
Sonia
JD Sports Online Review Team
Somehow the wrong postcode had been put in even though my billing address is correct Hermes and JD have failed to let me know this very dissatisfied
Sonia
JD Sports
6 years ago
Hi there,
Please accept my apologies for the experience you have had whilst shopping with us.
I have just looked into this for you and can see you have been issued with a refund.
We would like to see you as a returning Customer so please keep checking our website, we are constantly adding new products and promotions which may be of interest to you.
Many Thanks
Sonia
JD Sports Online Review Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
