Product did not fit returned them 6 days ago. Not heard anything.
Sonia
JD Sports
6 years ago
Hi there,
Please accept my apologies for the experience you have had whilst shopping with us.
I have just looked into this for you and can see you have been issued with a refund.
We would like to see you as a returning Customer so please keep checking our website, we are constantly adding new products and promotions which may be of interest to you.
Many Thanks
Sonia
JD Sports Online Review Team
Poor communication, no updates on website, slow delivery,
Sonia
JD Sports
6 years ago
Hi there,
Please accept my apologies for the experience you have had whilst shopping with us.
I have just looked into this for you and can see your order has been delivered.
We would like to see you as a returning Customer so please keep checking our website, we are constantly adding new products and promotions which may be of interest to you.
Many Thanks
Sonia
JD Sports Online Review Team
They messed up my order, sent the wrong item. The girls at the store were helpful in processing the returns for an exchange but customer services cancelled the exchange and wanted me to place new...
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R Kelley
JD Sports
6 years ago
Hi Tendai,
Thank you for leaving this review.
I am sorry to hear that you didn't receive an exchange as expected.
As is advised on our website, we are not able to process exchanges through our warehouse.
Please be assured this feedback is appreciated though as it ultimately helps us to improve.
If you do require further assistance, you can email our team at customercare@jdsports.co.uk for help.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
Product reviews
Date of purchase: 08/03/2020
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Trusted Customer
6 years ago
your fitting service is bad. and I am not happy with your work.I will no longer buy online.
R Kelley
JD Sports
6 years ago
Hi there,
Thank you for leaving this review.
I am sorry to hear that you were unhappy with your recent experience.
Looking into this, I can see that our Customer Care Team have already dealt with this order.
If you require anything further though, you can email them at customercare@jdsports.co.uk for help.
Please be assured that your feedback is appreciated as it ultimately helps us to improve.
We do hope to be hearing from you again soon.
Kind regards,
Bekki
JD Sports Online Review Team
JD’s product and website spot on!!
Hermes deliver on the other hand was the worst thing I’ve order had delivered. After the 3rd attempted as he didn’t want to ring the buzzer
Date of purchase: 01/04/2020
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Trusted Customer
6 years ago
Great service in difficult times
Product reviews
Date of purchase: 01/04/2020
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TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Made an order online for trainers for my Daughters birthday and still waiting for them
R Kelley
JD Sports
6 years ago
Hi Alex,
Thank you for leaving this review.
I am sorry to hear that you didn't receive your order as expected.
Looking into this, I can see that our Customer Care Team have already dealt with this.
I would like to thank you for your feedback though as it ultimately helps us to improve our service.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
