Quick easy online service. Product was in perfect condition upon delivery. The image displayed on the site was a great representation of the product.
Product reviews
Date of purchase: 06/04/2020
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Trusted Customer
6 years ago
I have not even received my order
Amar
JD Sports
6 years ago
Hi,
Thank you for your online review.
I am sorry to hear of your dissatisfaction however I can see your order was returned and refunded on the 16th April and this will appear on your payment card now.
Sorry for any confusion caused, if you have any further queries please email us at customercare@jdsports.co.uk quoting reference 10065592.
Many thanks,AmarJD Sports Online Review Team
Hi Juliet,
Thank you for your online review.
I am sorry to hear you are not happy about the time taken to deliver your order. I can see your placed your order for standard delivery which usually takes 5-7 working days, however I can see this was delayed by 3 days due to the current situation.
Apologies for any delays and thank you for your understanding.
If you require any further help please email us at customer.care@jdsports.co.uk quoting reference 10065269.
Many thanks,AmarJD Sports Online Review Team
Goods were excellent,but despatch and delivery slow.I have another order since 6th April still not despatched.not good enough
R Kelley
JD Sports
6 years ago
Hi Sam,
Thank you for taking the time to leave this review.
I am sorry to hear that you were unhappy with the delivery of your recent order.
As is advised on our website, standard deliveries are on a 7 working day service.
Looking into this order, I can see that it did arrive within that time frame.
Please be assured your feedback is appreciated though as it ultimately helps us to improve.
If you do require anything further, you can email our team at customercare@jdsports.co.uk for help.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
Product reviews
Date of purchase: 06/04/2020
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Trusted Customer
6 years ago
Reliable service, great product at a very reasonable price.
Product reviews
Date of purchase: 06/04/2020
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TC
Trusted Customer
Marolw
6 years ago
What Trusted Customer said about JD Sports:
UNMITIGATED DISASTER
I purchased a pair of trainers online for £120. Two pairs of the same item were sent to me so naturally I tried to return one and obtain a much needed refund in these difficult...
Read more
Amar
JD Sports
6 years ago
Hi,Thank you for your online review.
I am sorry to hear of the difficulties experienced returning your item. Your comments have been duly noted and will be looked into.
I have also emailed you advise further and respond to the points raised.
If you require any further help please respond to the email.
Many thanks,AmarJD Sports Online Review Team
Send the goods purchased, small bag received could not fit 6 items in, including trainers
Amar
JD Sports
6 years ago
Hi,Thank you for your review.
I am sorry to hear of your dissatisfaction, however I can see we have responded to your emails regarding this matter.
If you have any further questions please email us at customer.care@jdsports.co.uk quoting reference 10064582.
Many thanks,AmarJD Sports Online Review Team
I received the item ordered in good time for a birthday and as far as I could tell it was in good condition.
Sonia
JD Sports
6 years ago
Hi there,
We really appreciate you taking the time to review us.
We would also like to see you as a returning Customer so please keep checking our website, we are constantly adding new products and promotions which may be of interest to you.
Many Thanks,
Sonia
JD Sports Online Review Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
