Still haven’t received my trainers over 2 weeks later. Can’t seem to get an answer as to why they’re so delayed or when they are due.
Ryan
JD Sports
6 years ago
Hi,
Thank you for your review.
I am sorry to hear that your
that your parcel was delivered late at the time.
From looking into the order I can see you have contacted our customer care team and had this resolved.
Please be assured your feedback is appreciated as it ultimately helps us to improve.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Many thanks,
Ryan
JD Sports Online Review Team.
Product reviews
Date of purchase: 07/04/2020
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Trusted Customer
6 years ago
Good service quality goods
Date of purchase: 07/04/2020
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TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Brilliant thank you
Product reviews
Date of purchase: 07/04/2020
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Trusted Customer
6 years ago
Amazing quality and fast delivery.
Product reviews
Date of purchase: 07/04/2020
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Trusted Customer
6 years ago
I am still yet to received these items, over 2 weeks after purchase
Ryan
JD Sports
6 years ago
Hi,
Thank you for your review.
I am sorry to hear that your
that you have ha delivery issues with your previous order.
From looking into the order I can see you have contacted our customer care team and had this resolved.
Please be assured your feedback is appreciated as it ultimately helps us to improve.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Many thanks,
Ryan
JD Sports Online Review Team.
Ordered 2 pair of trainers and only received 1 pair
Ryan
JD Sports
6 years ago
Hi ,
Thank you for your review.
I am sorry to hear that your
that your items were cancelled due to stock.
From looking into the order I can see you have contacted our customer care team and had this resolved.
Please be assured your feedback is appreciated as it ultimately helps us to improve.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Many thanks,
Ryan
JD Sports Online Review Team.
I ordered trainers size 11 but received size 12. Really disappointed and annoyed as these were a gift for a family member.
Ryan
JD Sports
6 years ago
Hello James,
Thank you for your review.
I am so sorry to hear that you received the incorrect size, I understand this must have been highly disappointing.
Looking into your account I can see that this has been refunded for you.
Please be assured that we value your custom highly and really hope this experience has not put you off from shopping with us in the future.
Many thanks.
Ryan,
JD Sports Online Review Team
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