Hi there,
Thank you for taking the time to leave this review.
I am sorry to hear that you were unhappy with your recent experience.
Looking into this, I can see that our Customer Care Team have already dealt with this order.
Please be assured that this feedback is appreciated as it ultimately helps us to improve our service.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
Product reviews
Date of purchase: 09/04/2020
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TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
excellent service ..etc buying product fantasic ...
Took over a week to dispatch an order of 3 items then once finally dispatched the main item I wanted was out of stock.
R Kelley
JD Sports
6 years ago
Hi there,
Thank you for taking the time to leave this review.
I am sorry to hear that your order didn't arrive as it was expected.
We do understand how disappointing a cancellation can be.
Please be assured your feedback is appreciated as it ultimately helps us to improve.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
Only 1 part of my order arrived and still no refund very unhappy it was my sons Easter
R Kelley
JD Sports
6 years ago
Hi Danielle,
Thank you for leaving this review.
I am sorry to hear that you didn't receive your complete order, we do understand how disappointing cancellations can be.
Looking into this, I can see that a refund was issued automatically and should've shown back in your account within 24 hours.
Please be assured your feedback is appreciated though as it ultimately helps us to improve. our service.
If you do require anything further, you can email our team at customercare@jdsports.co.uk for help.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
