Hi Kieran,
Thank you for taking the time to leave this review.
I am sorry to hear that your order arrived later than expected.
As is advised on our website, standard deliveries are on a 7 working day service.
Looking into this order, I can see that it was delivered within this time frame.
I would like to thank you for this feedback as it does help us to improve our service.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
Very cheap quality and thin material not worth the price even on the sales,
R Kelley
JD Sports
6 years ago
Hi there,
Thank you for taking the time to leave this review.
I am sorry to hear that you were unhappy with your recent purchase.
Looking into this, I can see that we have already advised on this and we are happy to assist further.
All you need to do is email images to us at onlinereviews@jdsports.co.uk with "Feefo - #9650102" as your subject.
We hope to hear from you again soon.
Kind regards,
Bekki
JD Sports Online Review Team
Product reviews
Date of purchase: 09/04/2020
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Trusted Customer
6 years ago
Fast delivery and quality goods
Date of purchase: 09/04/2020
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Trusted Customer
6 years ago
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What Trusted Customer said about JD Sports:
Excellent service
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Date of purchase: 09/04/2020
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Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
My order was late. I didn't receive the order until 11th April 2020. My confirmation e-mail stated 6th April 2020. No feedback or notice was received which I thought was a real concern for a business...
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R Kelley
JD Sports
6 years ago
Hi Dan,
Thank you for taking the time to leave this review.
I am sorry to hear that your order arrived later than expected.
Although we do aim to deliver within the 7 working days we advise, this is not a guarantee as some delays are possible.
Please be assured that your feedback is appreciated as it ultimately helps us to improve.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
Product reviews
Date of purchase: 09/04/2020
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Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Not good 15 days late. The order I made wasn't dealt with until 8 working days later.
R Kelley
JD Sports
6 years ago
Hi Rebecca,
Thank you for taking the time to leave this review.
I am sorry to hear that you didn't receive your order when it was expected.
Although we do aim to deliver within the 7 working days we advise, some delays are possible at this time.
I would like to thank you for this feedback though as it ultimately helps us to improve our service.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
Date of purchase: 09/04/2020
0
Share
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Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Products ordered are as shown online, the fit is great and delivery was speedy considering covid-19.
The delivery took nearly 2 weeks to arrive and due to the current climate it is to be expected. However please don’t advertise the delivery would take 3-5 days when you aren’t able to achieve that....
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R Kelley
JD Sports
6 years ago
Hi there,
Thank you for taking the time to leave this review.
I am sorry to hear that your order arrived later than expected.
Although we do aim to deliver within the 7 working days we advise, some delays are possible at this time.
Due to this delay, I have had your delivery charge refunded back to your original payment method.
Please be assured your feedback is appreciated as it ultimately helps us to improve.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
Absolutely shocking
Absolutely shocking, Hermes can’t deliver as they claim to struggle with finding a well known post office in my area yet delivered me a parcel there 2 days previous, this was the...
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R Kelley
JD Sports
6 years ago
Hi Lee,
Thank you for taking the time to leave this review.
I am sorry to hear that you didn't receive this order as it was expected.
Looking into this, I can see that our Customer Care Team have already dealt with this.
I would like to thank you for this feedback though as it ultimately helps us to improve our service.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
