Hi Sara,
Thank you for taking the time to leave this review.
I am sorry to hear that you didn't receive your order as expected.
Looking into this, I can see that our Customer Care Team have already dealt with this.
Please be assured your feedback is appreciated as it ultimately helps us to improve.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
Product reviews
Date of purchase: 09/04/2020
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TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
Great service all round.
Product reviews
Date of purchase: 09/04/2020
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Trusted Customer
6 years ago
I was waiting for my delivery much longer, than it was said. I had to ask for it, to make it progress.
R Kelley
JD Sports
6 years ago
Hi there,
Thank you for taking the time to leave this review.
I am sorry to hear that you were unhappy with the delivery of this order.
If you require anything further with this, you can email us at onlinereviews@jdsports.co.uk with "Feefo - #70085615" as your subject.
We hope to be hearing from you again soon.
Kind regards,
Bekki
JD Sports Online Review Team
Terrible. Waiting on two packages both ordered same day. Only one has arrived still waiting on other.
Items cancelled of order even though in stock when order placed.
Tracking didn't work properly...
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R Kelley
JD Sports
6 years ago
Hi James,
Thank you for taking the time to leave this review.
I am sorry to hear that you didn't receive your order as expected.
Looking into this, I can see that our Customer Care Team have already advised on this.
If you do require anything further, you can email them at customercare@jdsports.co.uk for help.
I would like to thank you for this feedback as it does help us to improve our service.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
Date of purchase: 09/04/2020
0
Share
TC
Trusted Customer
6 years ago
What Trusted Customer said about JD Sports:
I still haven’t had this order I also have cctv on my property an can prove there was no delivery of this order what do I do next, this was a Easter present for my son which we never got
R Kelley
JD Sports
6 years ago
Hi Dawn,
Thank you for leaving this review.
I am sorry to hear that you haven't received your recent order.
I have looked into this and sent you an email with an update.
We hope to hear from you again soon.
Kind regards,
Bekki
JD Sports Online Review Team
Wrong item has arrived and still no correspondence from jd
R Kelley
JD Sports
6 years ago
Hi Louise,
Thank you for taking the time to leave this review.
I am sorry to hear that you didn't receive the item you were expecting.
Looking into this, I can see that our Customer Care Team have already advised on this.
Please be assured your feedback is appreciated though as it ultimately helps us to improve.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
My order only arrived after I complained. Then they offered a refund of the delivery which had been free anyway . Finally they offered %10 off my next order , well that won’t be happening!
R Kelley
JD Sports
6 years ago
Hi Carlos,
Thank you for taking the time to leave this review.
I am sorry to hear that you were unhappy with your recent experience.
Although we do aim to deliver within the 7 working days we advise, this is not a guarantee as some delays are possible.
Please be assured your feedback is appreciated as it ultimately helps us to improve our service.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
Really bad.length of time waiting on stuff to come .not proberly being in formed of when stuff will b with you and only getting part of yur order
R Kelley
JD Sports
6 years ago
Hi Alan,
Thank you for taking the time to leave this review.
I am sorry to hear that you didn't receive your order when it was expected.
Although we do aim to deliver within the 7 working days we advise, some delays are possible at this time.
Looking into this, I can see that both items were delivered but have since been returned and refunded.
Please be assured that your feedback is appreciated as it ultimately helps us to improve our service.
We would love to see you as a returning customer and hope that you do shop with us again in the future.
Kind regards,
Bekki
JD Sports Online Review Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
