Very helpful and our order was delivered very quickly.
Dave
JB Furniture
3 years ago
Hi Simon,
Thanks for your 5 star rated feedback. We're delighted to hear you're happy with your new Madrid conservatory furniture along with the help service and quickly delivery given by our sales and delivery teams. Enjoy your new furniture.
Product reviews
Date of purchase: 18/07/2023
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AB
Arthur Burnley
Feefo Verified
Cambridge
3 years ago
What Arthur Burnley said about JB Furniture:
Quick, friendly and efficient service.
Dave
JB Furniture
3 years ago
Hi Arthur,
Thanks for your 5 star rated review. We're really pleased to hear you're happy with your new Catania conservatory furniture along with the friendly and efficeient service you received from both our sales and delivery teams. We hope you enjoy your new furniture for many years to come.
Really friendly staff at their Ossett branch. They also proce matched to an online retailer.
We had an issue with some missing bolts on delivery and this was sorted very quickly.
The delivery...
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Dave
JB Furniture
3 years ago
Hi K,
Thank you so much for taking the time to write a review. We're really pleased to hear you're happy with your new Portofino corner set and Tetbury cocoon along with the fab and friendly service you received from our sales, after sales and delivery teams. We hope you enjoy your new garden furniture.
Absolutely fabulous service from Diane from start of order to prompt delivery. I went back following delivery to pick some scatter cushions.
Dave
JB Furniture
3 years ago
Hi T,
Thanks for taking the time to give feedback. We're delighted you and your cats are happy with your new Tetbury 4 seat dining set which we hope you enjoy for many years to come.
Excellent service, left us to browse without being hassled, answered all queries knowledgeable, saw what we liked, went home, measured up, rang back and ordered, it was delivered the next day....
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Dave
JB Furniture
3 years ago
Hi J,
Thanks for your 5 star rated review.We're really pleased to hear you enjoyed your visit to store along with the excellent service you received from our sales and delivery teams. We hope you enjoy your new Barbados compact corner set for many years to come.
Very efficient thorough and considerate. Good outcome of work done
Dave
JB Furniture
3 years ago
Hi S,
Thanks for your 5 star rated review. We're delighted you're happy with your new Oxford bistro set along with the good overall service you received both in store and from our delivery team. We hope yoy enjoy your new garden furniture.
Date of purchase: 16/07/2023
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MC
Michael Copley
Feefo Verified
3 years ago
What Michael Copley said about JB Furniture:
First class from start to finish
Dave
JB Furniture
3 years ago
Hi Michael,
Thank you for taking the time to give feedback. we're really pleased to hear you're happy with your recliner set cover along with the first class service you received from JB.
Great service lovely people. For my garden furniture I wouldn’t go anywhere else. Parking just outside
Dave
JB Furniture
3 years ago
Hi Peter,
Thanks for your 5 star rated review. We're pleased to hear you're happy with your new recliner set cover along with the great service you received from JB. We look forward to welcoming you back into store in the future.
Excellent service. Easy to order and delivered when thet said they were going to, well within the 7 to 10 days. The delivery driver was polite and had good advise about how to unpack the furniture.
Dave
JB Furniture
3 years ago
Hi John,
Thank you so much for taking the time to write such a positive review. We're thrilled to hear you're happy with your new Mauritius square adjustable corner set along with the excellent service and advice given by our sales and delivery teams. We hope you enjoy your new garden furniture for many years to come.
Very disappointed as we purchased furnature and cover and only furnature delivered. Then told cover not available for a month this is not acceptable should have been told this at time of purchase. We...
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Dave
JB Furniture
3 years ago
Hi Robert,
Thanks for taking the time to give feedback, we're also very disappointed to hear you're not happy. We do however hope you're happy with your Monterey 4 seat dining set along with the excellent service given in store and by our delivery team. At the point of sale our stock system advised the covers you needed were in stock but unfortunately our supplier delivered the incorrect to covers, an error that should have been spotted at our end but wasn't. A new batch of covers have been ordered and you have been advised correctly of a month long delivery timescale and of course the offer of a refund for the cover still stands if you are unable to wait. We hope you enjoy your new furniture.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
