Service was good the only downside was the late delivery
I stead delivery between 8 and 12 it was delivered at 2pm which delayed our plans for the day
Dave
JB Furniture
2 years ago
Hi Susan,
Thanks for taking the time to give feedback. Apologies for the late delivery, I was ask our warehouse manager to investigate why your delivery was delayed. We hope you're happy with your new Monterey recliner set which we hope you enjoy for many years to come.
Cancelled delivery of two sun loungers after I had driven 110 miles to accept them at my lodge.
Dave
JB Furniture
2 years ago
Hi Alexandra,
Thanks for taking the time to give feedback. We're really sorry to hear your delivery didn't go as smoothly as anticipated. From time to time we use an outside delivery company to complete some of our deliveries, this was the case with your delivery. Our warehouse manager is investigating the circumstanes of your delivery, we can only apologise for any inconvenience caused. We hope you are happy with your new Monterey loungers which we hope you enjoy for many years to come.
Great showroom, with an excellent range. Pleasant not pushy sales staff., Competitive pricing, quick delivery, what more could you ask for?
Dave
JB Furniture
2 years ago
Hi Gary,
Thanks for your 5 star rated review. We're delighted to hear you're happy with your new Mauritius 3 seat sofa set along with the overall excellent service you received from both our sales and delivery teams. We hope you enjoy your new garden furniture for many years to come.
We had a lovely experience looking at the fantastic range of furniture at the large showroom - in fact, we were spoilt for choice! The staff were friendly and very helpful, in particular with...
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Dave
JB Furniture
2 years ago
Hi Linda,
Thank you so much for taking the time to write such a positive review. We're delighted you enjoyed your visit to store and you're happy with your new Tetbury 2 seat sofa set along with the overall excellent service you received from both our sales and delivery teams. We hope you enjoy your new furniture.
Product reviews
Date of purchase: 18/08/2023
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Martin Bentham
Feefo Verified
2 years ago
What Martin Bentham said about JB Furniture:
Great range and excellent quality.
Dave
JB Furniture
2 years ago
Hi Martin,
Thanks for your 5 star rated review. We're really pleased to hear you're happy with your new Monterey grey corner set which we hope you enjoy for many years to come.
Product reviews
Date of purchase: 18/08/2023
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Jeanette Fanton
Feefo Verified
Houghton-le-Spring
2 years ago
What Jeanette Fanton said about JB Furniture:
Excellent service in store. Diane was very friendly and helpful . Free standard delivery suitable for what we needed however option to upgrade to premium delivery if required.. Excellent overall...
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Dave
JB Furniture
2 years ago
Hi Jeanette,
Thanks for taking the time to give feedback. We're thrilled to hear you're happy with your new Oxford 3 seat sofa set with adjustable table along with the excellent service you received from both our sales and delivery teams. We hope you enjoy your new garden furniture for many years to come.
Product reviews
Date of purchase: 18/08/2023
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Anthony
Feefo Verified
2 years ago
What Anthony said about JB Furniture:
Very customer focused thank you
Dave
JB Furniture
2 years ago
Hi Anthony,
Thanks for your 5 star rated feedback. We're really pleased you're happy with the service you received during your recent purchase of a bespoke cover.
Outstanding service from a start to finish. all the ladys are lovely and help full and offered good ideas and opinions. Even the delivery driver when out of his way to pass the furniture over the...
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Dave
JB Furniture
2 years ago
Hi D,
Thanks for taking the time to write such a positive review. We're delighted to hear you're happy with your new 4SO Kingston corner set along with the outstanding service you received from both our sales and delivery teams. We look forward to welcoming you back into store in the future. Enjoy your new garden furniture.
Great service , speedy delivery and very pleased with my 4 Seasons Accor bistro set
Dave
JB Furniture
2 years ago
Hi Karen, Thanks for your 5 star rated review and beautiful photo. What a fantastic view your new Accor bistro set has. We're really pleased you're happy with the service you received from both our sales and delivery teams. We hope you enjoy your new bistro set and the view for many years to come.
Great showroom with a wide range of stock, the staff were excellent and their delivery service could not be faulted. We will definitely go back in the future.
Dave
JB Furniture
2 years ago
Hi Andy,
Thanks for your 5 star rated review. We're delighted to hear you're happy with your new Goa/Scandic dining set along with the excellent service you received from both our sales and delivery teams. We hope you enjoy your new furniture and we look forward to welcoming you back into store in the future.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
