The showroom team were knowledgable and the customer service was excellent. Delivery was efficient and they delivered as planned.
Dave
JB Furniture
2 years ago
Hi Amanda,
Thank you so much for taking the time to write such a positive review. We're delighted to hear you enjoyed your visit to store and your new Mauritius corner set arrived on time. We hope you enjoy your new garden furniture for many years to come and look forward to welcoming you back into store in the future.
We would definitely recommend JB Furnitue to our friends and family. They provide a very knowledgeable and friendly service
Dave
JB Furniture
2 years ago
Hi Graham,
Thanks for your 5 star rated review. We're delighted to hear you enjoyed your visit to store and you're happy with your new curved corner along with excellent overall service you received from both our sales and delivery teams.
Lovely people. Brilliant service from start to finish, and all at a very competitive price.
Dave
JB Furniture
2 years ago
Hi John,
Thank you so much for your 5 star rated review. We're delighted to hear you enjoyed your visit to store and that you're happy with your new Madrid conservatory furniture which we hope you enjoy for many years to come.
WE WERE QUITE IMPRESSED BY THE LARGE RANGE OF CONSERVATORY FURNITUE IN YOUR SHOW ROOM AND IT GAVE US THE OPPORTUNITY TO TRY OUT SEVERAL SOFAS. WE WERE ALSO PLEASED THAT YOU WERE HAPPY TO DELAY...
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Dave
JB Furniture
2 years ago
Hi G,
Thanks for taking the time to give feedback. We're delighted to hear you're happy with your new Opera 3 seat sofa which we hope you enjoy for many years to come.
Product reviews
Date of purchase: 19/10/2023
2
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CV
Christine Victory
Feefo Verified
2 years ago
What Christine Victory said about JB Furniture:
Gave excellent advice regarding purchase of umbrella and having it delivered to our holiday home on the coast was a bonus. Have bought items in the past and will buy from you again and definitely...
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Dave
JB Furniture
2 years ago
Hi Christine,
Thanks for your 5 star rated review and continued support of JB. We're really pleased you're happy with your new Gloucester parasol along with the overall excellent service you received from both our sales and delivery teams. We look forward to welcoming you back into store in the future.
From the moment we walked into the shop until the moment our furniture arrived, we had perfect customer care. The staff in the shop were very attentive and kept us up to date regarding deliveries. ...
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Dave
JB Furniture
2 years ago
Hi Christine,
Thank you for taking the time to write such a positive review. We're delighted to hear you enjoyed your visit to store and that you're happy with your furniture along with the all overall service you received from both our sales and delivery teams. We hope you enjoy your new furniture and cover for many years to come.
Product reviews
Date of purchase: 19/10/2023
6
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JC
Jacqueline Craswell
Feefo Verified
2 years ago
What Jacqueline Craswell said about JB Furniture:
All good, staff friendly, helpful and courteous
Dave
JB Furniture
2 years ago
Hi Jacqueline,
Thanks for your 5 star rated review. We're delighted to hear you're happy with your new Madrid swivel chairs along with the overall good service you received from JB. Enjoy your new furniture.
Product reviews
Date of purchase: 19/10/2023
4
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Trusted Customer
Feefo Verified
2 years ago
Love the furniture
Dave
JB Furniture
2 years ago
Hi M,
Thank you so much for taking the time to give feedback. We're really pleased to hear you love your new Opera cane furniture which we hope you enjoy for many years to come.
Product reviews
Date of purchase: 19/10/2023
1
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MA
Mark
Feefo Verified
Surrey
2 years ago
What Mark said about JB Furniture:
I am pleased with furniture but the delivery experience was about as bad as it can get, and no compensation offer for waiting in all day and evening (cancelling two engagements) for a delivery that...
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Dave
JB Furniture
2 years ago
Hi Mark,
Thank you for taking the time to give feedback. We're pleased to hear you're happy with your new Tetbury 3 seat sofa set. The majority of our deliveries are completed by our own drivers and van, however from time to time we use a 3rd party haulage company, a 3rd party company was used on the day of your delivery. Our delivery team leader has launched an investigation with the haulage company concerned. We hope you enjoy your new Tetbury furniture for many years to come.
Hi Mary,
Thanks for your 5 star rated review. We're really pleased to hear you're happy with your new Monterey 2 seat grey sofa set along with the overall good service you received from both our sales and delivery teams. Enjoy your new furniture.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
